Implementation Success Partner

present of AI; United States; À distance; USD 120 000 - 160 000; Plein temps

Résumé du poste

Qventus is seeking a Senior Customer & Solutions leader to drive hospital-wide rollouts of a surgery operations product across multiple sites in the United States. You will partner with Sales, IT, surgeons, and executives to ensure successful adoption from planning to launch.

A strong candidate has about eight years of healthcare software project management, knowledge of OR workflows, and comfort with SQL and data dashboards to monitor performance and adoption.

Qualifications

• This role requires ~8 years managing complex software projects in healthcare.
• Excellent understanding of how operating rooms run and executive-level communication.
• Credibility with Epic or Cerner style systems; comfortable reading data.

Responsabilités

• Lead large hospital rollouts of a surgery operations product across multiple sites and service lines.
• Engage from early Sales talks through first weeks after launch and beyond.
• Collaborate with IT teams, surgeons, and executives to ensure adoption.

Connaissances

Enterprise SaaS rollout leadership

Perioperative operations knowledge

Epic/Cerner integration fluency

SQL & dashboards

Outils

SQL

Description du poste

Customer & Solutions · Remote, United States · Senior level

This role leads large hospital rollouts of a surgery operations product across several sites and service lines, from early talks with Sales through the first weeks after launch. A strong candidate has about eight years of managing complex software projects in healthcare, knows how operating rooms run, and can talk comfortably with executives, surgeons and IT teams. Credibility with Epic or Cerner style systems and comfort reading data and SQL are central to the job.

How it fits the AI era

The product uses machine learning and generative AI to help hospital teams spot and fix scheduling and capacity problems early, so this partner spends less time on manual tracking and more on reading dashboards to see where adoption is slipping. What stays human is earning trust from surgeons and leaders, guiding hard decisions on scope and risk, and leading the workflow changes that make any tool stick.

How it builds AI experience

The work offers hands-on exposure to AI tools that automate scheduling and case-selection tasks in real hospitals, plus a close view of how they perform once surgeons and schedulers use them. Someone preparing for it can learn how these tools use hospital data, practice reading usage and outcome reports, and get comfortable explaining what the AI recommends and why.

Worth showing

• Enterprise SaaS rollout leadership
• Perioperative operations knowledge
• Epic or Cerner integration fluency
• SQL and dashboard analysis

This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.

About Qventus

AI operational assistants that handle the scheduling, discharge planning and case-selection busywork behind hospital operations.