Implementation Specialist Support

Sun Technologies; Mason (OH); On-site; USD 33,062 - 38,572; Full time

Benefits offered by this job

Medical Insurance

401(k)

Sick leave

Job summary

Sun Technologies in Mason, Ohio, is seeking a detail-oriented contract administrator to support client services and event coordination. You will fix and manage Excel membership files, assist with portal setups, and handle email transitions with significant external customer interaction.

The role requires strong Excel skills, data management experience, and the ability to organize travel and meetings while maintaining confidentiality and professional conduct.

Qualifications

• Experience using Excel for data management and validation.
• Ability to coordinate events and client interactions.
• Proficiency with PowerPoint presentations and travel planning.

Responsibilities

• Provide support to create client presentations for meetings and events.
• Coordinate client visits to the facility and manage travel arrangements.
• Handle routine communications, scheduling, and calendar management.
• Prepare and update reports and documents for management review.
• Maintain confidentiality and deliver high levels of professionalism.

Skills

Advanced Excel

Data management

Data Validation

Event Coordination

Travel Arrangements

Tools

PowerPoint

Job description

Advanced Excel , data management , Data Validation , Event Coordination , PowerPoint Presentation , Travel Arrangements

Location

• Mason
• Ohio

Duration

Expected to be 07 Months contract with possibility of extension

Job Description

Pay Rate: $26/hr the pay rate may differ depending on your skills, education, experience, and other qualifications.

Featured Benefits:

• Medical Insurance in compliance with the ACA
• 401(k)
• Sick leave in compliance with applicable state, federal, and local laws

Job Description:

Fix excel membership files, Group Portal client setup and email transition letters. This includes a significant level of interaction with our external customers. Other responsibilities include routine and advanced administrative support as well as project/process management. This position is expected to be a team player who acts as a role model for other staff by demonstrating high-level performance, taking a leadership role and maintain the utmost professional demeanor and highest level of confidentiality and trust.

Job Responsibility

• Provide support to the Client Service Team to create client presentations, industry events/conferences, etc.
• This will include the coordination of client visits to our facility.
• Responsible for routine correspondence, travel arrangements, maintaining calendars, organizing and scheduling meetings, coordinating special events and answering calls.
• Uses independent knowledge and judgment to complete assignments consisting of numerous steps that vary in nature and sequence.
• Research data and prepares response for requesting person/department.
• Communicates data in a clear and concise manner to the requester and may recommend appropriate action to be taken.
• Develops, generates, and updates reports (routine and non-routine) to assist management in making decisions (i.e. renewal status reports).
• Completes and updates appropriate records and files. Performs special projects as requested by management.
• Ensures confidentiality of privileged information. Personally respond to requests for information concerning office procedures.
• Determine which requests to be handled by management, professional staff or other department.
• Review outgoing materials and correspondence for internal consistency with approved procedures and ensure appropriate authorization is obtained.
• Develop and maintain non-routine reports (i.e., reference). Serves as a backup to other assistants.

Physical Requirements of the Job: Works in an office environment

• Financial Accountabilities: No direct cost center responsibility but needs to understand the correlation of sales office costs to company overall performance and be able to recommend appropriate strategies to management.

Decision Making Authority and Impact of Decisions

• Works closely with management in making recommendations for improvements, refinements or changes with regard to office equipment, procedures, and budget issues. Human Resource Accountabilities: No direct reports

Key Relationships

• Customers (brokers, accounts, consultants): Frequent interactions with outside clients/brokers/consultants as support liaison, planning, scheduling.
• Client Service Management: Assists in performance management, administrative support, coordination, communication, event planning.
• Executive Leadership Team: Frequent interaction with Leadership Team.
• Outside vendors: May assist in the planning, scheduling, and communication with vendors.