Implementation Specialist (Remote Position)

Lensa; Plano (TX); Remote; USD 80,000 - 120,000; Full time

Job summary

Lensa, une plateforme de carrière aux États-Unis, recherche un Implementation Specialist pour assister les clients dans l'implémentation de solutions logicielles. Le candidat idéal aura une formation pertinente et de l'expérience en logiciel, étant responsable de la consultation client, de la formation et de la configuration. Ce rôle à distance permettra de travailler sur des projets variés.

Qualifications

• Consultant en logiciels avec une expertise en sécurité physique et sécurité des logiciels.
• Expérience préalable en implémentation de programmes logiciels est souhaitée.

Responsibilities

• Assister les clients dans l'implémentation des solutions logicielles.
• Définir et exécuter des plans de livraison et de mise en œuvre.
• Former et fournir un support aux utilisateurs finaux.

Skills

Consultation client

Formation

Communication

Education

Bachelor’s Degree preferred

PM Certification preferred

Job description

Implementation Specialist (Remote Position)

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Job Summary

The Implementation Specialist assists external clients in the implementation of software solutions. In this role you will consult with clients to evaluate needs and develop configurations that support business processes, define, and execute on delivery and implementation plan, and provide training and end-user support to ensure the successful adoption of the application. The Implementation Specialist works on projects/matters of limited complexity.

Essential Duties And Responsibilities

• Consult with clients to determine software configuration
• Determine appropriate project implementation timeline with resource allocation to ensure successful and timely delivery
• Provide training and make recommendations to clients on best practices regarding the use of software
• Communicate and collaborate with Professional Services and Sales teams to inform of potential risks to successful and timely implementation with recommended mitigating actions
• Leverage business knowledge to understand the viability and sustainability of implementation practices
• Identify opportunities for implementation process and client advocacy improvement
• Assist with documentation of functionality for users and administrators of the Omnigo Software
• Assist the sales team during the sales process as needed
• Respond to client requests.
  
  

Job Requirements

• PM Certification preferred
• Experience in Physical Safety and Security preferred
• Prior experience in the implementation of software programs
• Bachelor’s Degree preferred
  
  

AA/EOE/M/F/Disabled/Vet

This company is an affirmative action/equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability or protected veteran status. All qualified applicants will receive consideration for employment.

If you have questions about this posting, please contact [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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