Provider Implementation Specialist

Davita Inc.; Denver (CO); Remote; USD 100,000 - 125,000; Full time

Job summary

A leading healthcare company in Colorado is hiring a remote Provider Implementation Specialist. The role involves managing requests, liaising with departments, and synthesizing information for seamless customer service. Candidates should possess healthcare administrative experience, critical thinking, and excellent communication skills. The position offers flexibility and a competitive pay rate of $20/hr.

Benefits

Medical, dental, & vision insurance

401(k) retirement plan

Paid time off (PTO)

Employee Assistance Program

Qualifications

• Minimum 6 months of Administrative Healthcare experience.
• 2 years of customer service experience.
• Personable with strong confidence in interactions.

Responsibilities

• Handle requests for new customer launches and product expansions.
• Control testing processes post-launch to verify claims processing accuracy.
• Act as liaison among billing, sales, and customer service teams.

Skills

Communication

Critical Thinking

Customer Service

Job description

We are currently hiring a remote Provider Implementation Specialist for one of the top healthcare companies in Colorado! This position will start out part time, but eventually turn full time.

Responsibilities

1. Handle requests from other departments for new customer launches or product expansions.
2. Identify required information in requests; request missing details such as pricing and billing terms.
3. Contact insurance contacts using provided templates to introduce and initiate processes, primarily dealing with familiar payers.
4. Schedule calls with new payers to discuss billing processes, adapting as per insurance requirements.
5. Update internal data sheets to reflect onboarding processes.
6. Control testing processes post-launch to verify claims processing accuracy and coordinate with insurance companies.
7. Monitor and track annual price increases for existing customers based on contract terms.
8. Maintain and update customer and insurance data as changes occur.
9. Act as a liaison among billing, sales, and customer service teams to facilitate implementation.
10. Gather and synthesize information from various sources, requiring strong communication and critical thinking skills.

Qualifications

• Minimum of 6 months of Administrative Healthcare experience, understanding payers and providers.
• Minimum of 2 years of customer service experience involving critical thinking.
• Personable with high confidence in interactions and knowledge of payer processes.
• Excellent communication skills, capable of guiding others through processes.
• Ability to manage multiple processes simultaneously.

Pay and Benefits

The pay range is $20.00/hr. Eligibility for benefits depends on employment status and other factors, including:

• Medical, dental, & vision insurance
• Critical illness, accident, hospital coverage
• 401(k) retirement plan with pre-tax and Roth options
• Life insurance and AD&D
• Disability coverage
• HSA and transportation benefits
• Employee Assistance Program
• Paid time off (PTO, vacation, sick leave)

Workplace Type

This is a fully remote position.

Application Deadline

Closing date is anticipated to be June 20, 2025.

About TEKsystems

TEKsystems is a leader in technology and talent services, partnering with global clients to drive transformation and innovation. We are an equal opportunity employer and welcome all qualified applicants regardless of race, sex, age, or other protected characteristics.