Implementation Specialist

Catherine Hershey Schools for Early Learning; Hershey (PA); On-site; USD 34,949 - 45,694; Full time

Job summary

Catherine Hershey Schools for Early Learning is seeking an Implementation Specialist to audit CHS Centers for compliance across Scholastic, Family Success, Health Services, Operations, Admissions and Safety. Role requires frequent site visits, collaboration with Center leadership, and data-driven remediation support.

Expect travel to multiple locations; pay ranges from $25.37–$33.17 per hour based on expertise.

Qualifications

• Bachelor's degree in Management, Business Administration, Finance required.
• 3–5 years of experience in project management or multi-site coordination.
• Experience using data and analytics to inform decision making.

Responsibilities

• Plans and conducts audits across all functions within each operating center to ensure ongoing compliance with CHS, regulatory, and accreditation requirements.
• Works with Center and Regional Leadership to develop and monitor remediation plans for quality and timely completion of actions.
• Communicates plans with Central Office Leadership Team and assists with escalation of remediation issues.

Skills

Project management

Multi-site coordination

Data analysis

Communication across teams

Time management

Education

Bachelor's degree in Management, Business Administration, Finance

Tools

MS Office Suite

Job description

The Implementation Specialist, reporting to the Launch and Implementation Manager, is responsible for auditing operating CHS Centers to ensure organizational, regulatory, and accreditation requirements are consistently met across all key areas including but not limited to Scholastic, Family Success, Health Services, Operations, Admissions, and Safety. This individual will frequent CHS Centers to audit compliance, gather results for stakeholders, and support and verify remediation, as necessary. This role will have responsibility for collaboration with Center leadership to deliver quality documentation for licensing and accreditation renewals; managing both data requirements and timelines to ensure compliance with regulatory agency expectations. They are responsible for managing calendars throughout the network so that appropriate time and effort is dedicated to responsiveness to outside organizations. In support of the Launch and Implementation Manager, the role will ensure Center operations are always audit ready and that processes and systems are in place to support CHS goals and mission metrics. In support of quality outcomes, this individual will frequent each location throughout the year and drive responsiveness to audit feedback through the use of advanced communication, organizational, and relationship building skills. Pay for this position is in the range of $25.37 to $33.17 per hour based on expertise.

Responsibilities:

• Plans and conducts audits across all functions within each operating center to ensure ongoing compliance of the CHS, regulatory, and accreditation requirements
• Works with Center and Regional Leadership to develop and monitor remediation plans for quality and timely completion of recommended action items
• Communicate plans with Central Office Leadership Team. Assists with escalation of any issues related to remediation actions
• Establishes best practices for each Center around renewal applications and reviews prepared documents and operations for completion and quality.
• Monitors renewal timeframes for each location and provide reminders toward meeting deadlines
• Prepares reports for both Center and Central Office leadership teams with relevant data and trend analysis.
• Identifies areas of focus for continuous quality improvement planning
• Executes other duties as assigned

Qualifications:

• Bachelors degree in Management, Business Administration, Finance or similar major required
• Experience in a non-profit or educational organization a plus
• 3-5 years of experience in project management or multi-site coordination
• Prior experience with new site or new business launches is preferred
• Excellent Project Management skills, including time management, organizational skills, ability to multi- task, and prioritize assigned tasks
• Experience with management of multiple complex workflows
• Ability to use data and analytics to inform decision making
• Demonstrates communication skills that bridge organizational levels and diverse teams
• Demonstrated understanding of and ability to effectively work across multiple locations and departments
• Experience with project management software and other technology including MS Office Suite
• Ability to lift ~25 lbs., and be flexible with light physical activity such as opening filing cabinets and bending/standing as necessary
• Ability to travel to multiple locations on regular basis; work at CHS Centers 80% of the time
• Ability to work in a fast-paced environment with changing priorities
• Ability to proactively identify problems and implement solutions
• Commitment to the mission and values of CHS and MHS and demonstrated high degree of integrity as all MHS and CHS staff are considered to be role models for children
• U.S. work authorization and successful completion of pre-employment background checks and clearances