Implementation Specialist

Comploy; Denver (CO); On-site; USD 65,000 - 95,000; Full time

Job summary

Comploy is seeking an experienced Implementation Specialist to lead new client onboardings and software deployments using isolved. You will be the primary technical and consultative contact for clients, ensuring payroll, HR, benefits and time/attendance configurations migrate smoothly to their operations.

The role requires hands-on setup of complex payroll and multi-state configurations, training for HR/payroll teams, and the ability to manage multiple implementations from kickoff to live

Qualifications

• 3+ years implementing or managing isolved HCM back-end configurations.
• Ability to manage multiple concurrent implementations, prioritize tasks and meet deadlines while keeping clients accountable.
• Deep technical understanding of U.S. payroll, multi-state payroll, taxes, benefits, garnishments and timekeeping rules.
• Excellent written and verbal communication with non-technical stakeholders.

Responsibilities

• Lead end-to-end client implementations from discovery through go-live.
• Configure and validate client accounts in the iSolved platform, including complex payroll and multi-state tax setups.
• Analyze client workflows to optimize platform configurations, including co-employment and multi-entity setups.
• Deliver training to HR/payroll managers on platform usage and reporting tools.

Skills

isolved HCM

Implementation experience

Multi-state payroll

Client management

Communication skills

Education

Bachelor's degree

Job description

Position Title: Implementation Specialist

Location: In-office, Denver, CO

Reports to: Implementation Manager

Employment Type: Full-Time, Exempt

About Comploy

Comploy delivers customized payroll and HR solutions designed to fit the unique needs of every business, never forcing clients into one‑size‑fits‑all packages. Our fully‑house team brings together expertise across payroll, HR compliance, benefits, insurance, and PEO/ASO services, ensuring seamless, coordinated support. We focus on simplifying people operations, strengthening compliance, and acting as a true partner invested in each client's long‑term success.

Position Overview

We are looking for an experienced Implementation Specialist with deep expertise in isolved to lead new client onboardings and software deployments from kickoff to live processing. In this role, you will be the primary technical and consultative point of contact for new clients, ensuring their payroll, HR, benefits, and time & attendance configurations are seamlessly migrated and aligned with their business needs.

Key Responsibilities

• Lead end-to-end client implementations, serving as the main subject matter expert from initial discovery through kickoff, parallel processing, and go-live.
• Build, configure, and validate client accounts within the iSolved platform, including complex payroll setups, multi-state tax setups, customized benefit structures, and time/attendance rules.
• Analyze client workflows to recommend optimal platform configurations, particularly around co-employment, multi-entity setups, and administrative workflows common in PEO environments.
• Deliver tailored training sessions to client HR/payroll managers and administrators on platform usage, self‑service portals, and reporting tools.

Required Qualifications

• Minimum 3+ years of direct experience implementing or managing administrative backend setups within the isolved HCM platform
• Proven ability to manage multiple concurrent implementations, prioritize tasks, meet tight deadlines, and keep client stakeholders accountable
• Deep technical understanding of U.S. payroll processing, multi-state payroll, payroll taxes, benefit administration, garnishments, and timekeeping rules
• Outstanding written and verbal communication skills with a track record of explaining complex technical topics to non-technical users

Preferred Qualifications

• Experience working in a PEO (Professional Employer Organization) environment with familiarity in co-employment models
• isolved Certified Specialist, Certified Payroll Professional (CPP), or Fundamental Payroll Certification (FPC) is a strong plus
• Bachelor's degree in Business, Information Systems, Human Resources, or equivalent practical experience