Implementation Project Leader — Client Success & Delivery

apply; Tempe (AZ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Be yourself

Belong in a diverse environment

Grow your career

Continuous learning

Best-in-class benefits

Volunteer time off

Job summary

ADP in Tempe, AZ is hiring an Implementation Project Manager to execute the OneADP project management methodology across multiple products and business units. You will collaborate with client and ADP project teams to manage scope and client experience through all implementation phases.

This role focuses on overseeing project plans, timelines, and deliverables, ensuring quality and client satisfaction while coordinating with cross-functional teams including implementation specialists, trainers,

Qualifications

• 3–5 years of client service, customer service, or consulting experience.
• Prior project management experience is not required; training will be provided.
• A college degree is great but not required.
• Military experience is valued and considered.

Responsibilities

• Implement Clients. You'll create exceptional Implementation experiences for each product or service.
• ImplementADP Technologies and Products. Analyze existing systems, interfaces, and processes and implement ADP solutions.
• Partner Internally. Collaborate with ADP associates in sales and customer service; communicate priorities and issues.
• Multi-Task - Communicate. Manage multiple time-sensitive follow-ups and share information with clients and internal teams.
• Organize. Maintain a daily schedule and manage high volumes of calls and emails.

Skills

Client service experience

Project management

Communication

Job description

ADP in Tempe, AZ is hiring an Implementation Project Manager to execute the OneADP project management methodology across multiple products and business units. You will collaborate with client and ADP project teams to manage scope and client experience through all implementation phases.

This role focuses on overseeing project plans, timelines, and deliverables, ensuring quality and client satisfaction while coordinating with cross-functional teams including implementation specialists, trainers,