Implementation Ops Leader

Paylocity; Schaumburg (IL); On-site; USD 89,000 - 128,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Job summary

Paylocity is seeking a Manager Implementation Ops to lead the Implementation support team, coaching and mentoring PRCs to ensure Web Pay Products are set up accurately within SLAs. The role involves evaluating performance, driving training improvements, and delivering exceptional client service.

Requirements include at least 2 years of management experience and strong leadership abilities. This is an in-office position based in Schaumburg, IL, with no remote option; travel is not indicated.

Qualifications

• 2 years Management Experience.

Responsibilities

• Provide leadership, coaching and mentoring to Implementation staff.
• Handle unresolved and escalated client issues with prompt and courteous service.

Skills

Management experience

Leadership

Job description

Paylocity is seeking a Manager Implementation Ops to lead the Implementation support team, coaching and mentoring PRCs to ensure Web Pay Products are set up accurately within SLAs. The role involves evaluating performance, driving training improvements, and delivering exceptional client service.

Requirements include at least 2 years of management experience and strong leadership abilities. This is an in-office position based in Schaumburg, IL, with no remote option; travel is not indicated.