Implementation Engineer

Stord, Inc.; Las Vegas (NV); On-site; USD 70,000 - 90,000; Full time

Job summary

Stord, Inc. is seeking an Implementation Specialist II to lead the implementation of 3PL warehouse sites across the US and Canada. The role involves managing the execution of facility design, labor planning, and ensuring successful project outcomes.

The ideal candidate will have warehouse or WMS implementation experience and excellent project management skills. This position offers a dynamic work environment where continuous improvement is valued.

Qualifications

• Strong understanding of e-commerce fulfillment processes.
• Ability to manage complex projects, including cross-functional planning.
• Excellent planning, organizational, and time management skills.
• Strong written and verbal communication skills.
• Experience managing various teams and stakeholders.

Responsibilities

• Oversee facility design, labor planning, and WMS configuration.
• Manage the implementation process to align with project goals.
• Engage with internal teams and customers for successful launches.
• Identify risks and opportunities throughout the implementation.
• Provide training and support to stakeholders post-implementation.

Skills

Warehouse or WMS implementation experience

E-commerce fulfillment processes

Project management

Planning and organization

Stakeholder management

Communication skills

Risk management

Adaptability

Education

Bachelor’s Degree in Business, Supply Chain Management, or a related field

Tools

WMS tools

Cloud-based platforms

Job description

The Implementation Specialist II is a critical role responsible for executing and overseeing launch plans for 3PL warehouse sites. This position leads implementations and launches of new STORD 3PL warehousing and fulfillment projects across the US and Canada.

Responsibilities

• Oversee the successful execution of facility design, including layouts, labor planning, pick & pack workflows, and WMS configuration and automation.
• Manage the entire implementation process, ensuring all aspects are aligned with project goals and timelines.
• Engage with internal teams and new and existing STORD customers to ensure a successful launch and ongoing satisfaction.
• Serve as a key partner to ensure ongoing needs are being met according to standards provided.
• Build easy-to-understand Supplier & Customer playbooks to ensure a successful handoff between the 3PL and STORD Operations Team.
• Identify and mitigate risks and capitalize on opportunities throughout the implementation process.
• Continuously improve implementation methodologies and processes based on feedback and industry best practices.
• Provide training and support to internal and external stakeholders to ensure seamless operations post-implementation.

Qualifications

• Warehouse or WMS implementation experience.
• Strong understanding of e-commerce fulfillment processes.
• Ability to manage complex projects, including facilitation of cross‑functional planning and execution.
• Excellent planning, organizational, and time management skills.
• Experience managing various teams and stakeholders.
• Strong written and verbal communication skills.
• Risk and opportunity mitigation and management experience.
• Proven ability to adapt to dynamic environments and manage multiple priorities simultaneously.

Bonus

• Bachelor’s Degree in Business, Supply Chain Management, or a related field.
• 3–5 years of experience within Supply Chain or Logistics.
• Direct experience with WMS or warehouse implementation.
• Familiarity with cloud-based platforms and SaaS solutions.
• Certification in project management (e.g., PMP, PRINCE2).
• Experience working in a startup environment.

Stord is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Stord participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm you are authorized to work in the U.S.