Implementation Data Management Intern at New American Association of Massachusetts

Wayne State University; Lynn (MA); On-site; Full time

Benefits offered by this job

Stipend $1,000 per semester

Job summary

NAAM is offering a Data Entry Internship to support the Administrative and Operations Team. A minimum of 10 hours per week with some in-person hours in Lynn, MA provides flexibility to balance other commitments.

The internship offers a $1,000 stipend per semester and opportunities for professional development, networking, and mentorship within immigrant and refugee services. You will gain hands-on experience in data management and program evaluation.

Qualifications

• Currently enrolled in or recently graduated from a college or university program in social work, public administration, business, or a related field.
• Submission of an updated resume, cover letter, and onboarding steps with NAAM Team.
• Strong interest in serving diverse populations, especially immigrants and refugees.
• Ability to demonstrate a caring, respectful attitude toward clients, staff, volunteers, and interns.
• Commitment to client privacy and confidentiality.
• Ability to adapt program components to cultural needs of individuals and families.
• Proficiency in Zoom, Google Docs, Microsoft 365, Salesforce, EHR and Sharepoint.
• Proficiency in Excel is required.
• A few hours in the Lynn Office is required.

Responsibilities

• Support Salesforce Steering Committee with implementation and training.
• Input data accurately into designated systems and databases.
• Clean, format, and consolidate data for upload.
• Collaborate with Salesforce Steering Committee and NAAM's Salesforce Developer to ensure timely upload.
• Review data for errors or inconsistencies.
• Track NAAM Programmatic data and success stories to support program evaluation and reporting.
• Perform administrative tasks such as basic filing and organizing.
• Interns may be assigned special responsibilities or projects based on qualifications and abilities.

Skills

Excel proficiency

Data entry

Zoom

Google Docs

Microsoft 365

Salesforce basics

Sharepoint

Education

Relevant field degree

Tools

Salesforce

Sharepoint

Google Docs

Microsoft 365

EHR systems

Job description

You are viewing a preview of this job. Log in or register to view more details about this job.

NAAM is offering 2 Data Entry Internshipopportunity to support our Administrative and Operations Team. The position requires a minimum 10 hours per week with some hours in person providinginterns with flexibility to gain meaningful experience while balancing other commitments.

NAAMinternships offer a $1,000 stipend per semester and offer an invaluable opportunity to gain hands-on experience in immigrant support work—making a meaningful impact on the lives of refugees and immigrants. This role provides excellent professional development, networking opportunities, and mentorship from experienced professionals in the field, helping to build a strong foundation for future career growth in social services, nonprofit work, or human resources.

Key Responsibilities

• Support Salesforce Steering Committee with implementation and training.
• Input data accurately into designated systems and databases.
• Clean, format, and consolidate data for upload.
• Collaborate with Salesforce Steering Committee and NAAM's Salesforce Developer to ensure a timely upload.
• Review data for errors or inconsistencies.
• Track NAAM Programmatic data and success stories to support program evaluation and reporting.
• Perform administrative tasks such as basic filing and organizing.
• Interns may be assigned special responsibilities or projects based on their qualifications and abilities at the discretion of the program director.

Qualifications

• Currently enrolled in or recently graduated from a college or university program in social work, public administration, business, or a related field.
• Submission of an updated resume, cover letter, and successful completion of the onboarding process with the NAAM Team.
• Strong interest and commitment to serving diverse populations, particularly immigrant and refugee communities
• Ability to demonstrate and promote a caring, respectful attitude toward clients, staff, volunteers, and fellow interns.
• Commitment to always maintaining client privacy and confidentiality.
• Ability to adapt program components to consider the cultural specifics needs of individuals and families.
• Demonstrated proficiency ability to learn Zoom, Google doc, Microsoft 365, Salesforce, EHR and Sharepoint.
  • Proficiency in Excel is required.
• A few hours in the Lynn Office is required.