Associate

Acton Institute; Grand Rapids (MI); On-site; USD 25,000 - 44,000; Full time

Job summary

Acton Institute in Grand Rapids, MI seeks an Associate in the Development Department for temporary contractor engagement. The role focuses on Salesforce data entry, donor record maintenance, and routine administrative tasks.

The candidate should be organized, detail-oriented, and capable of handling confidential information with discretion. This is a temporary independent contractor position with compensation terms set in the contract agreement.

Qualifications

• High school diploma or equivalent required or preferred.
• Experience in administrative support and data-entry roles is advantageous.
• Familiarity with Salesforce or CRM systems is a plus and ability to learn new tools.

Responsibilities

• Maintain donor and prospect records in Salesforce with accuracy.
• Log gifts, pledges, and donor communications in the database.
• Prepare routine Salesforce reports and data exports as requested.
• Assist with mailings, correspondence, and departmental records.
• Protect confidential donor and financial information.

Skills

Data entry

CRM data management

Attention to detail

Organizational skills

Communication

Education

High school diploma or equivalent

Tools

Salesforce

Excel

Outlook

Word

Job description

Associate
Acton Institute | Development Department
Grand Rapids, MI | Temporary Contractor Engagement | Independent Contractor

About the Role

The Associate will work in our Development Department and provide administrative, data-entry, and operational support to the Development Department. A primary responsibility is maintaining accurate donor and prospect information in Salesforce. The position also assists team members with departmental records, correspondence, gift documentation, mailings, and other day-to-day administrative needs.

The ideal candidate is detail-oriented, organized, dependable, and comfortable with routine data-entry work while managing a variety of administrative tasks. This is a temporary contract engagement for an independent contractor. Compensation and the scope and duration of services will be established in the independent contract agreement.

About the Acton Institute

The Acton Institute is a global leader at the intersection of faith, economics, and human flourishing. For more than 35 years, Acton has equipped religious leaders, business professionals, and scholars around the world to understand and live out the moral foundations of a free and virtuous society. Through educational programs, international events, and thought leadership, Acton helps shape the ideas and leaders who influence culture.

Roles & Responsibilities

Salesforce Database Management and Data Entry

• Update donor, prospect, event-attendee, foundation, and other constituent records in Salesforce.
• Record gifts, pledges, contact information, and other development-related information as assigned.
• Update addresses and other contact details using returned mail, address-change reports, and other reliable source information.
• Log communications with relevant contacts in Salesforce and maintain complete, accurate records.
• Review records for completeness and consistency; identify and correct errors, discrepancies, and duplicate records in accordance with established procedures.
• Enter information from gift documentation, spreadsheets, and other source materials.
• Assist with data imports, validation, and routine database maintenance.
• Prepare routine Salesforce reports, lists, and data exports as requested.
• Protect confidential donor and financial information.

Departmental Administrative Support

• Provide day-to-day administrative assistance to members of the Development Department.
• Prepare, format, proofread, and organize correspondence.
• Maintain organized electronic files, shared folders, and departmental records.
• Respond to internal requests for information and administrative assistance in a timely and professional manner.
• Assist with mailings, office supplies, and other routine administrative needs.

Development Operations and Gift Administration

• Assist with the documentation and entry of gifts and pledges, and organize supporting records for accurate processing and reconciliation.
• Prepare donor acknowledgment letters, mailing lists, and other donor-related materials using established templates and procedures.
• Help organize materials and information for fundraising initiatives, donor communications, and departmental mailings.
• Maintain donor lists, prospect lists, and other development tracking documents.

Qualifications & Skills

• High school diploma or equivalent required; additional education or relevant administrative experience preferred.
• Previous experience in administrative support, data entry, office support, or a similar role preferred.
• Experience with Salesforce or another customer relationship management (CRM) database preferred, but not required; ability to learn new databases and systems.
• Proficiency with Microsoft Office applications, particularly Excel, Word, and Outlook.
• Strong attention to detail and commitment to accurate, consistent data entry.
• Excellent organizational skills, including the ability to manage multiple priorities, and deadlines.
• Strong written and verbal communication skills.
• Ability to handle confidential information with discretion and sound judgment.
• Dependable, collaborative, adaptable, and willing to take initiative.
• Demonstrated understanding of and appreciation for the Acton Institute’s mission and values.