Implementation Consultant: Client Onboarding

Socket.dev; Meridian (ID); On-site; USD 34,000 - 41,000; Full time

Job summary

Paylocity seeks an Implementation Consultant to partner with clients, guiding moderately complex configurations and data conversion during onboarding. You will balance legacy data, validate configurations, and provide proactive support across the implementation lifecycle.

The role emphasizes analytical thinking, client relationship management, and the ability to handle multiple priorities in a fast-paced environment. This is an in-office role in Meridian, ID with no remote options.

Qualifications

• Bachelor's Degree required.
• 1+ years of Customer Service or Client interfacing role.
• Client centric approach with excellent interpersonal verbal and written communication.
• Proficiency in Microsoft Office (Excel emphasis) and other programs; quick to adapt to new software.
• Resourcefulness to overcome obstacles and meet project requirements.
• Project management: independently prioritize tasks to meet deadlines.

Responsibilities

• Act as our clients trusted advisor, ensuring exceptional customer experiences throughout the implementation process for moderately complex clients.
• Provide smooth transition and post-implementation support including system maintenance and issue resolution.
• Assist moderately complex clients in data migration, data mapping, and data validation for accurate data integration into the HCM software.
• Collaborate with clients to gather and analyze business requirements related to payroll, HR, time, and labor in the HCM function.
• Review configuration with client to ensure alignment to needs and optimal utilization of system capabilities.
• Collaborate with internal cross-functional teams to deliver high-quality implementations.
• Troubleshoot and resolve implementation-related matters; escalate critical concerns when necessary.

Skills

Customer service

Client interfacing

Communication

Problem solving

Project management

Education

Bachelor's degree

Tools

Excel

Microsoft Office

Job description

Paylocity seeks an Implementation Consultant to partner with clients, guiding moderately complex configurations and data conversion during onboarding. You will balance legacy data, validate configurations, and provide proactive support across the implementation lifecycle.

The role emphasizes analytical thinking, client relationship management, and the ability to handle multiple priorities in a fast-paced environment. This is an in-office role in Meridian, ID with no remote options.