Implementation Consultant

Snyk; San Francisco (CA); On-site; USD 101,000 - 127,000; Full time

Benefits offered by this job

401(k) retirement plan

Health, dental, and vision insurance

Paid time off

Job summary

Snyk is seeking a technically oriented onboarding lead to drive customer implementations from kickoff to closure, ensuring value delivery. The role requires coordinating multiple onboarding engagements, optimizing onboarding practices, and communicating status with stakeholders across Sales, Product, Engineering, and Support.

Ideal candidates have 3+ years in technical consulting or SaaS implementations, strong SDLC/DevOps knowledge, and travel readiness up to 15%.

Qualifications

• 3+ years of technical consulting, SaaS implementation, or customer-facing technical lead experience.
• Working knowledge of SDLC and DevOps methodologies.
• Excellent client and project management skills.
• Willingness to travel up to 15% of the time.

Responsibilities

• Own project delivery from kick-off to closure for customer implementations.
• Lead and manage multiple onboarding engagements simultaneously.
• Manage and optimize onboarding practices.
• Communicate status, schedule, and risk factors to stakeholders.
• Collaborate with Sales, Product, Engineering, and Support to accelerate onboarding.
• Represent customers' technical requirements to stakeholders.

Skills

Technical consulting

SaaS implementations

Client/project management

CI/CD tools

DevOps familiarity

SDLC knowledge

Education

Computer Science degree

Tools

CI/CD tooling

DevOps tooling

Job description

Snyk is the leader in secure AI software development, helping millions of developers develop fast and stay secure as AI transforms how software is built. Our AI-native Developer Security Platform integrates seamlessly into development and security workflows, making it easy to find, fix, and prevent vulnerabilities — from code and dependencies to containers and cloud. Our mission is to empower every developer to innovate securely in the AI era — boosting productivity while reducing business risk. We’re not your average security company - we build Snyk on One Team, Care Deeply, Customer Centric, and Forward Thinking. It’s how we stay driven, supportive, and always one step ahead as AI reshapes our world.

What You’ll Do

• Own project delivery from kick-off to closure for customer implementations, ensuring value is delivered
• Lead and manage multiple onboarding engagements simultaneously, facilitating customer outcomes across various teams
• Manage and optimize the Snyk Onboarding practices
• Communicate regularly with project stakeholders on status, schedule, and risk factors through each phase of implementation
• Collaborate cross-functionally with Sales, Product Management, Engineering, and Support to accelerate customer onboarding
• Represent the customers' technical requirements to internal and external stakeholders

What You Bring

• 3+ years of technical consulting, SaaS software implementation, or customer-facing experience as a technical lead
• Working knowledge of SDLC and DevOps methodologies
• Proven ability to facilitate hands-on technical work and excellent client and project management skills
• Experience with CI/CD and DevOps tools
• Ability to clearly articulate complex technical issues and a demonstrated consultative and technical aptitude
• Willingness to travel up to 15% of the time as the job requires

It’d Be Awesome If You Also…

• Have a degree in Computer Science with experience in programming
• Speak Spanish and/or Portuguese
• Bring experience as a Technical Account Manager, Project Manager, Solution Architect, or Sales Engineer for AppSec, CI, or DevSecOps products and services
• Hold a security certification such as CEH, CISSP, or CSSLP, or other
• Have experience with enterprise-scale web development technologies and microservices
• Have an interest in application security, and an understanding of the importance of a developer first approach

Annual OTE (Base + 15% Bonus) Range: $101,200-126,500

Snyk is committed to equal pay for equal work and carefully considers a wide range of compensation factors. Actual compensation may vary based on prior experience, skills, location, internal equity, and other job-related factors. Our Total Rewards program includes, but is not limited to 401(k) retirement plan, paid time off, health, dental, and vision insurance.

We care deeply about the warm, inclusive environment we’ve created and we value diversity – we welcome applications from those typically underrepresented in tech.

About Snyk

Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.

Benefits & Programs

• Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.
• Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development
• Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers
• Health benefits, employee assistance plans, and annual wellness allowance
• Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances