Impactful Work Coach: Help People Thrive (Public Sector)

Government Recruitment Service; Killingworth (CT); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Disability Confident employer

Job summary

Government Recruitment Service is recruiting a Work Coach in Killingworth to support Universal Credit customers and job seekers. You’ll provide tailored guidance, help job seekers find suitable vacancies, and work within a diverse team to deliver effective public services.

You will use sound judgement to assess needs, make referrals, and help claimants progress toward financial independence through work. The role emphasizes empathy, accountability, and helpful coaching across daily customer

Responsibilities

• Providing support to customers claiming Universal Credit, Employment and Support Allowance, Jobseekers Allowance and Income Support.
• Offering quality advice to customers about job search actions and matching to suitable vacancies.
• Ensuring compliance with the Equality Act 2010 and providing additional support where needed.
• Building positive relationships with customers to encourage motivation and trust.
• Developing knowledge of local employment opportunities and partner services.

Job description

Government Recruitment Service is recruiting a Work Coach in Killingworth to support Universal Credit customers and job seekers. You’ll provide tailored guidance, help job seekers find suitable vacancies, and work within a diverse team to deliver effective public services.

You will use sound judgement to assess needs, make referrals, and help claimants progress toward financial independence through work. The role emphasizes empathy, accountability, and helpful coaching across daily customer