Impactful Service Coordinator – Developmental Disabilities

State of Indiana; Muncie (IN); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Free Parking

LinkedIn Learning access

Education reimbursement

Wellness rewards program

Paid holidays and leave

Job summary

The Bureau of Developmental Disability Services - Service Coordinator within the State of Indiana supports individuals with developmental disabilities by monitoring services and ensuring health and safety. The role oversees intake, eligibility, level of care, and service monitoring with a defined caseload.

Applicants should have a bachelor's degree in social services or a health-related field and at least one year of relevant experience; travel is required.

Qualifications

• Working knowledge in program subject matter obtained through experience and/or education.
• Specialized knowledge of program area including pertinent rules and regulations.
• Basic knowledge of all source materials and references including federal and state laws governing the programs.
• Ability to implement new principles and policies and discern any far-reaching implications.
• Ability to communicate effectively.
• The ability to apply general rules to specific problems to produce answers that make sense.
• Ability to work effectively with a wide variety of stakeholders.
• Working knowledge of accounting and budget principles.

Responsibilities

• Monitor key performance indicators to ensure program effectiveness.
• Assist in developing, updating, and monitoring all policies and procedures related to the program area.
• Answer customer questions about program policies and procedures.
• Act as technical consultant to stakeholders to clarify and interpret policies and procedures.
• Prepare and disseminate monthly and annual program reports.
• Review the budget and program assets are allocated appropriately.
• Monitor compliance and make recommendations to the program to increase efficiencies.
• Prepare training materials and train agency employees on program requirements and usage.
• Deliver communication plans and communications.
• Serve as a liaison between agency and other state and federal agencies.

Skills

Program knowledge

Regulatory knowledge

Policy interpretation

Communication

Analytical thinking

Stakeholder collaboration

Budgeting

Problem solving

Education

Bachelor's degree in social services or health-related field

Job description

The Bureau of Developmental Disability Services - Service Coordinator within the State of Indiana supports individuals with developmental disabilities by monitoring services and ensuring health and safety. The role oversees intake, eligibility, level of care, and service monitoring with a defined caseload.

Applicants should have a bachelor's degree in social services or a health-related field and at least one year of relevant experience; travel is required.