Impactful Retail Store Manager

Goodwill-Central-Coast; Watsonville (CA); On-site; USD 69,000 - 70,000; Full time

Benefits offered by this job

Company-subsidized medical, dental, &

403(b) retirement plan with company-m\

Paid holidays, vacation & sick leave

Career development and advancement

Mission-driven workplace

Job summary

Goodwill Central Coast is seeking a Retail Store Manager in Santa Cruz, CA to lead store operations, drive sales, and manage a team. This role emphasizes customer service, merchandising, safety, and loss prevention while meeting budget goals.

The position offers full-time employment with competitive benefits and a mission-driven workplace focused on opportunity creation for the community.

Qualifications

• Strong leadership and staff management skills.
• Ability to manage store resources, budgets, cash handling, inventory, and daily operations.
• Commitment to customer service, merchandising, safety, security, and loss prevention.
• Ability to train, coach, evaluate, and develop employees according to Company policy.

Responsibilities

• Maximize store sales by providing customers with a high level of service and using sound merchandising and display techniques.
• Maintain accountability for cash register operations, monies received, daily bank deposits, sales receipts, and inventory; ensure protection of assets from internal or external losses.
• Recommend and implement the store annual budget and manage operations to meet budget goals.
• Ensure the store is properly staffed during hours of operation and supervise staff, including selection, promotion, demotion, discipline/termination, training, performance appraisal, and salary recommendations, according to Company policy.
• Perform related duties as assigned.
• Perform sales associate duties as required and represent Goodwill Central Coast at local community events or organizations.
• Develop a safe work environment through staff training, periodic safety communication, and safety inspections.
• Complete required paperwork, process employee payroll, and maintain confidentiality in personnel-related functions and procedures.
• Ensure clients assigned to the store are trained according to program parameters.
• Ensure timely placement and display of inventory on the sales floor, following defined procedures.
• Maintain store housekeeping, safety, and security; report needed repairs, problems, and hazards immediately.
• Manage the retail store interface with the transportation department to ensure efficient flow of product, salvage, and trash.

Skills

Leadership

Staff management

Budget management

Cash handling

Inventory control

Customer service

Merchandising

Safety & security

Staff development

Education

High School

Job description

Goodwill Central Coast is seeking a Retail Store Manager in Santa Cruz, CA to lead store operations, drive sales, and manage a team. This role emphasizes customer service, merchandising, safety, and loss prevention while meeting budget goals.

The position offers full-time employment with competitive benefits and a mission-driven workplace focused on opportunity creation for the community.