Impactful Quality & Risk Director

Encompass Health Rehabilitation Hospital of Kingsport, LLC

Modesto (CA)

On-site

USD 110,000 - 160,000

Full time

14 days+

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Benefits offered by this job

Medical, dental, and vision plans

Paid time off

Tuition reimbursement

Company-matching 401(k)

Flexible spending accounts

Vibrant workplace community

Job summary

Encompass Health Rehabilitation Hospital of Kingsport, LLC is seeking a Quality/Risk Director to lead the hospital-wide quality management program and collaborate with stakeholders to improve patient care. This role drives regulatory compliance, performance improvement initiatives, and risk management across the facility.

The position requires a bachelor's degree in healthcare or related field (license/certification as needed) and experience in quality/risk management.

Qualifications

Experience in Quality and/or Risk Management, including primary responsibility for performance improvement activities, regulatory compliance, leadership.
Ability to coordinate with stakeholders and maintain compliance with regulatory standards.
Familiarity with performance measurement tools and reporting.

Responsibilities

Ensure compliance with regulatory agencies, accrediting bodies, corporate and hospital policies, and procedures. Develop, implement, and maintain quality assessment and improvement programs.
Assess compliance with federal, state, and industry regulatory and accreditation standards, facilitating processes to remediate and/or maintain compliance. Provide organizational education related to regulations and standards and coordinate local, state, federal, and accreditation surveys.
Use a variety of applications (including, but not limited to, PatCom, UDS, ORYX, and Press Ganey) to identify improvement opportunities, generate reports, research issues, identify resources, and access external databases.
Ensure the update and maintenance of hospital plans, including the Provision of Care/Scope of Services, Leadership, Information Management, Utilization Review, Infection Control, and Patient Safety plans. Oversee risk management activities, including completion of incident reports, notice of potential claims, corrective action planning, and incident reporting to the Corporate Risk Manager.
Coordinate the review, development, and implementation of hospital policies.
Communicate and collaborate with other departments to coordinate care and promptly resolve patient concerns or complaints.
Celebrate the accomplishments and successes of our dedicated employees along the way.