Impactful Projects Coordinator

Consumers Credit Union; Kalamazoo (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, dental, and vision plans

401(k) match program

Generous paid time off

Tuition reimbursement

Job summary

Consumers Credit Union is seeking a Project Specialist to support and coordinate initiatives across the organization, ensuring successful execution and alignment with business goals. You will work with stakeholders across departments, maintain project plans and schedules, track milestones, and communicate risks and issues clearly.

The role emphasizes process improvement, user experience, and change management, offering growth as you expand project management responsibilities.

Qualifications

• Experience coordinating projects, initiatives, events, process improvements, internships, or cross-functional work is preferred.
• Bachelor’s degree preferred.

Responsibilities

• Coordinate project activities, maintain project plans, track milestones, and communicate project status, risks, and issues to stakeholders and team members.
• Support implementation of new products, services, and process changes by coordinating activities across departments and helping evaluate member and employee impacts.
• Gather feedback from end users and business stakeholders to identify opportunities for improved processes, user experiences, and project outcomes.
• Conduct research, collect data, and develop recommendations to support project planning, product enhancements, and process improvements.
• Develop and maintain project documentation, meeting notes, action items, project schedules, and status reports.
• Facilitate project meetings, track follow-up activities, and help ensure accountability for assigned tasks.
• Identify process improvement opportunities and recommend solutions that improve efficiency, reduce risk, or enhance the member experience.
• Identify potential project risks, including regulatory and internal policy compliance, and elevate concerns appropriately while assisting with mitigation planning.
• Assist with risk management as it relates to product releases including regulatory and internal policy compliance
• Support organizational change initiatives through communication, training coordination, and stakeholder engagement activities.
• Conduct post-project follow up and review to measure success and lessons learned.
• Assists in any area as directed by your supervisor.

Skills

Project coordination

Stakeholder communication

Cross-functional collaboration

Analytical thinking

Education

Bachelor’s degree preferred

Job description

Consumers Credit Union is seeking a Project Specialist to support and coordinate initiatives across the organization, ensuring successful execution and alignment with business goals. You will work with stakeholders across departments, maintain project plans and schedules, track milestones, and communicate risks and issues clearly.

The role emphasizes process improvement, user experience, and change management, offering growth as you expand project management responsibilities.