Impactful Program Director, Community Services Leader

Children's Rescue Fund; Northern, New York (KY, NY); Hybrid; USD 90,000 - 110,000; Full time

Job summary

Children’s Rescue Fund in Bronx, NY seeks a Program Director to manage daily operations at the Poplar location, ensuring regulatory compliance and high-quality service delivery. This role leads multi-disciplinary teams and oversees budgets, billing, and facilities adherence.

The ideal candidate holds a MSW with NYS licensure and at least four years in human services, including two in supervision, with strong leadership, communication, and crisis-management abilities to support families and

Qualifications

• Master’s Degree in Social Work required.
• NYS licensure (LCSW or LMSW) strongly preferred.
• Minimum of four years’ human services experience, with at least two years of managerial and supervisory experience, and demonstrated professional progression in supervision and program management.
• Experience with multi-problem families and/or individuals desirable.
• Ability to think and act calmly in emergency situations.
• Ability to work with a team.
• Attention to detail and problem-solving skills.
• Strong organizational skills with the ability to manage tasks efficiently.
• Excellent time management skills with the ability to prioritize assignments.
• Excellent analytical, evaluative, and human service management skills.
• Excellent written and oral communication, organizational, supervisory, and leadership skills.
• Must have incredible initiative, the ability to work well under pressure, and the ability to work both independently and as part of a team to complete complex projects in a fast-paced environment.
• Must be adept and comfortable with crisis management.
• Ability to work effectively with a wide range of community-based providers.
• Knowledge of community health services, social service support agencies, and networks.
• Familiarity with DHS and OTDA social service documentation policies and procedures.
• High level of computer proficiency in Word, Excel, and the ability to learn new technologies and databases.

Responsibilities

• Monitor the program’s effectiveness to ensure that the program is achieving goals and targets as defined by DHS.
• Manage the program’s multi-disciplinary teams and ensure integration of delivery of services to clients.
• Ensure program staff implement procedures and policies to ensure quality service provision.
• Develop annual operating budgets and monitor expenditures.
• Oversee billing reports and coordinate with fiscal department for timely responses to inquiries and corrections.
• Review and approve purchase requisitions and ensure compliance with procurement procedures.
• Collaborate with Facilities leadership to ensure ECB/DOB/FDNY compliance and meet occupancy targets.
• Monitor performance metrics and develop strategies to meet DHS targets.
• Lead continuous quality improvement activities and program audits.

Skills

Leadership

Supervision

Crisis management

Communication

Organizational skills

Teamwork

Problem solving

Time management

Detail-oriented

Education

Master’s Degree in Social Work from an accredited college/university

Tools

MS Word

Excel

Job description

Children’s Rescue Fund in Bronx, NY seeks a Program Director to manage daily operations at the Poplar location, ensuring regulatory compliance and high-quality service delivery. This role leads multi-disciplinary teams and oversees budgets, billing, and facilities adherence.

The ideal candidate holds a MSW with NYS licensure and at least four years in human services, including two in supervision, with strong leadership, communication, and crisis-management abilities to support families and