Impactful Permanent Supportive Housing Case Manager

The Just One Project; North Las Vegas (NV); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health, Dental, and Vision coverage

401k with employer match

Paid Time Off

Job summary

The Just One Project seeks a Permanent Supportive Housing Case Manager in Nevada to support individuals and families living with HIV/AIDS in securing safe, affordable housing and access to health services. You will work closely with clients to navigate housing challenges, connect with healthcare and supportive services, and build plans toward long-term stability.

This role emphasizes compassionate, trauma-informed, client-centered care, with collaboration among landlords, healthcare providers,

Qualifications

• Bachelor's degree in Social Work, Human Services, or a related field is required or an equivalent combination of education and relevant work experience.
• 3+ years of experience in case management, social services, or community outreach.
• 3+ years of nonprofit experience.
• Experience working with a caseload of 20-25 people.
• Experience working directly with diverse populations, including vulnerable or at-risk individuals.
• Knowledge of HIV/AIDS-related issues, permanent supportive housing assistance programs, and available health resources.
• Familiarity with housing services, wraparound programs, and initiatives that promote long-term self-sufficiency.
• Demonstrated experience managing a caseload and helping clients achieve measurable outcomes related to housing stability and independence.
• Strong communication and interpersonal skills, with the ability to establish trust and maintain professional relationships.
• A compassionate, client-centered approach that respects each individual's circumstances, experiences, and goals.
• Strong organizational skills and attention to detail, especially when managing multiple clients, deadlines, and documentation requirements.
• Sound judgment and creative problem-solving skills when navigating complex housing or client situations.
• The ability to maintain strict confidentiality when working with sensitive personal and health-related information.
• Knowledge of crisis stabilization, rapid response, and safety planning practices.
• Comfort using technology and client management systems to maintain accurate case records and program documentation.
• The ability to work independently while collaborating effectively with teammates and community partners.
• A valid, unrestricted driver's license, reliable transportation, and the ability to meet organizational insurability requirements.
• The ability to obtain and maintain a valid Nevada Food Handler Safety Training Card within 30 days of hire when required for food distribution activities.
• A genuine commitment to our mission and core values of Respect, Integrity, Innovation, and Compassion.

Responsibilities

• Provide individualized case management services to clients, helping them identify barriers, set meaningful goals, and work toward long-term housing stability and self-sufficiency.
• Conduct comprehensive client assessments and develop personalized service plans based on each individual's housing, health, and supportive service needs.
• Administer Tenant-Based Rental Assistance (TBRA) in accordance with program guidelines and organizational policies.
• Help clients navigate housing challenges and coordinate rental assistance with landlords, property managers, and service providers.
• Build positive working relationships with clients, landlords, healthcare providers, and community partners to support successful housing outcomes.
• Connect clients with appropriate healthcare, community resources, supportive services, and other essential assistance.
• Coordinate referrals and follow up to help ensure clients receive the support they need.
• Conduct required home visits and client check-ins to monitor progress, identify emerging needs, and promote continued housing stability.
• Provide ongoing encouragement and practical support as clients work toward greater independence and self-sufficiency.
• Help clients navigate concerns or challenges that may threaten their housing stability.
• Use trauma-informed, culturally responsive, and nonjudgmental approaches when supporting clients through difficult situations.
• Recognize crisis situations and respond appropriately using stabilization, safety planning, and available community resources.
• Maintain accurate, thorough, and confidential client records in required program systems.
• Document case management services, client interactions, housing assistance, and program activities according to established guidelines.
• Complete required reports, forms, and program documentation accurately and within established deadlines.
• Collaborate with supervisors, internal teams, and external service providers to address complex client needs and identify creative solutions.
• Participate in required program meetings, trainings, and organizational activities.
• Represent The Just One Project at a minimum of six Pop Up & Give events each calendar year.
• Support additional program and organizational responsibilities as needed.

Skills

Caseload management

Client communication

Crisis intervention

Cultural competence

Bilingual (English/Spanish)

Documentation

Community outreach

Travel flexibility

Education

Bachelor's degree in Social Work or related field

Equivalent combination of education and experience

Tools

Client management systems

Case management software

Job description

The Just One Project seeks a Permanent Supportive Housing Case Manager in Nevada to support individuals and families living with HIV/AIDS in securing safe, affordable housing and access to health services. You will work closely with clients to navigate housing challenges, connect with healthcare and supportive services, and build plans toward long-term stability.

This role emphasizes compassionate, trauma-informed, client-centered care, with collaboration among landlords, healthcare providers,