Impactful Operations Experience Intern — Summer 2027

Namely; South San Francisco (CA); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

Relocation support

Housing stipend

Overtime pay

Paid sick time

Other benefits

Job summary

Zipline in South San Francisco is seeking an Operations Experience Intern to join the team on real projects across internal communications, events, onboarding, employee engagement, and the systems we use to keep teams connected.

You will work closely with the Head of Operations Experience and cross‑functional partners, learning how strategy moves from idea to fully executed experience in a fast‑moving environment.

Qualifications

• Must have completed the second year of a bachelor's degree.
• Strong written and verbal communication skills.
• Has a strong eye for design, organization, and content quality.
• Excellent organization and attention to detail.

Responsibilities

• Support the development and execution of Operations communications, including drafting, editing, designing content, and ensuring information is clear, consistent, and actionable.
• Plan and create employee experiences across All Hands, events, offsites, onboarding, and other culture-building moments.
• Partner on the organization and innovation of internal resources and information systems, including digital workplace pages, communication calendars, design, and planning tools.
• Assist with event and program planning from idea through execution, including timelines, logistics, communications, materials, and follow-up.
• Conduct research, gather feedback, and help identify opportunities to make Operations experiences simpler and more engaging.
• Learn how to manage projects across multiple stakeholders, balance strategy with execution, and build repeatable systems that can scale with a growing organization.

Skills

Strong written communication

Strong design eye

Excellent organization

Professionalism and discretion

Education

Pursuing Bachelor's degree (2nd year)

Masters eligible

Job description

Zipline in South San Francisco is seeking an Operations Experience Intern to join the team on real projects across internal communications, events, onboarding, employee engagement, and the systems we use to keep teams connected.

You will work closely with the Head of Operations Experience and cross‑functional partners, learning how strategy moves from idea to fully executed experience in a fast‑moving environment.