Impactful Medical Operations Coordinator

Cincinnati Animal CARE; Cincinnati (OH); On-site; USD 27,000 - 29,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Paid Time Off

Professional Development Assistance

Life Insurance

Retirement plan with employer match

Job summary

Cincinnati Animal CARE is seeking a Medical Coordinator to join our team and support CAC’s mission. In this role you will act as the operational hub of the medical department, coordinating patient flow, daily priorities, medical logistics, and departmental systems to ensure efficient workflow and exceptional patient care.

You will work closely with veterinarians and medical staff across teams to balance compassionate care with accountability, implement process improvements, and maintain accurate

Qualifications

• Preferred minimum two years of experience in veterinary medicine, shelter medicine, or a related field.
• Registered Veterinary Technician (RVT/LVT/CVT) preferred or equivalent clinical experience.
• Strong understanding of veterinary workflow, patient care, disease prevention, and medical operations.
• Demonstrated ability to coordinate multiple priorities in a fast-paced environment.
• Excellent organizational, communication, and problem-solving skills.
• Ability to anticipate operational needs and implement effective solutions.
• Commitment to Cincinnati Animal CARE's mission, values, and culture of progressive shelter medicine.

Responsibilities

• Coordinate daily workflow and patient movement throughout the medical department.
• Prioritize medical cases and adjust workflow based on patient needs and department demands.
• Coordinate daily assignments and operational priorities for medical staff.
• Identify workflow challenges and implement real-time solutions to maintain efficiency.
• Foster medical appointments, community veterinary support appointments, hospitalised patient care, and other medical operations.
• Coordinate medical supply inventory and ordering, maintain equipment readiness and clinic organization.
• Develop and maintain systems that improve efficiency, communication, and consistency.
• Identify operational gaps and recommend process improvements.
• Assist with implementation of new medical protocols and departmental initiatives.
• Coordinate communication between veterinarians, medical staff, admissions, behavior, foster, surgery, and animal care teams.
• Coordinate outside laboratory, referral, and specialty services as needed.
• Reinforce compliance with OSHA, DEA, disease control, sanitation, and shelter medical protocols.

Skills

Organizational skills

Communication

Problem solving

Teamwork

Adaptability

Reliability

Education

Registered Veterinary Technician (RVT/LVT/CVT) preferred or equivalent clinical experience

Job description

Cincinnati Animal CARE is seeking a Medical Coordinator to join our team and support CAC’s mission. In this role you will act as the operational hub of the medical department, coordinating patient flow, daily priorities, medical logistics, and departmental systems to ensure efficient workflow and exceptional patient care.

You will work closely with veterinarians and medical staff across teams to balance compassionate care with accountability, implement process improvements, and maintain accurate