Cat Care and Community Support Specialist

Cincinnati Animal CARE; Cincinnati (OH); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Competitive benefits package

Paid Time Off

Professional Development Assistance

Life Insurance

Health, Dental, and Vision Insurance

Job summary

Cincinnati Animal CARE is seeking a Cat Care and Community Support Specialist to join our team and support CAC’s mission. You will assist with intake of found cats, care for the cats in our shelter, and problem-solve ways to keep a cat in their home or community.

Your day-to-day may include vaccinations, microchipping, low-stress restraint, phone and in-person consultations, data entry, and updating records, plus general care and feeding of cats.

Qualifications

• High school diploma or equivalent is preferred.
• 1 year of animal husbandry/care experience and/or customer service experience requested.
• Ability to understand and adhere to policies and procedures.
• Empathetic communication skills required.
• Ability to lift at least 30lbs and stand for extended periods.

Responsibilities

• Assist with intake vaccinations and microchipping.
• Assist with routine low-stress restraint for physical exams as needed.
• Phone and in-person consultations with the public.
• Data entry and updating animal records.
• General cleaning and feeding of cats in care.

Skills

Animal care

Customer service

Empathetic communication

Team player

Record keeping

Dependable

Adaptable

Education

High school diploma or equivalent

Job description

Cat Care and Community Support Specialist

Reports to Cat Care Manager

Join the Team at Cincinnati Animal CARE

At Cincinnati Animal CARE (CAC), we do work that matters.

Every day, our team protects animals, supports our community, and helps save thousands of lives each year through compassionate care, advocacy, and education.

This work is meaningful, fast-paced, and can be challenging, but for the right person, it’s incredibly rewarding.

We are a team built for impact, made up of people who care deeply, work hard, support one another, and show up every day committed to making a difference.

If you are passionate about animals, thrive in a mission-driven environment, and want your work to have purpose, we’d love to have you join us.

About the Role

We are looking for a Cat Care and Community Support Specialist to join our team and play an important role in supporting CAC’s mission.

In this position, you will:

• Assist with intake of found cats
• Problem solve ways to keep a cat in their home or community
• Care for the cats in our shelter

This is a great opportunity for someone who enjoys meaningful work, takes pride in helping others, and wants to contribute to a growing organization making a real impact in the community.

What You’ll Be Responsible For

Your day-to-day may include:

• Assist and provide routine medical procedures such as intake vaccinations and microchipping
• Assist with routine low-stress restraint for physical exams as needed
• Phone consultations with the public as needed
• In-person consultations with the public
• Data entry
• Taking pictures of animals and updating records
• General cleaning and feeding of cats in care

Job Duties

• Be aware of and report medical and behavioural issues
• Be aware of and report safety concerns
• Demonstrate compassionate care of animals at all times
• Contribute to an exceptional experience for adopters, fosters, volunteers, community members, and donors
• Respect the time and effort of coworkers by being on time for work and performing at a high level throughout the duration of each shift
• Supporting additional organizational needs as they arise

What Makes Someone Successful in This Role

We’re looking for someone who:

• Is passionate about CAC’s mission and animal welfare
• Brings a positive, team-first attitude
• Communicates openly and professionally
• Takes ownership and solves problems proactively
• Thrives in a fast-paced, ever-changing environment
• Can balance compassion with accountability
• Is dependable, adaptable, and eager to learn

Qualifications

Preferred/Required:

• A high school diploma or equivalent and one year of animal husbandry/care experience and/or customer service experience
• Comfortable with all sizes, breeds, and species of animals
• Ability to understand and adhere to policies and procedures
• Possess empathetic communication skills
• Ability to handle sensitive issues
• Ability to work under general supervision
• Ability to maintain accurate records
• Ability to restrain animals
• Ability to exercise judgment, tact, and diplomacy
• Ability to understand and carry out oral and written instructions
• Positions within this classification may require a valid Ohio driver’s license data entry skills
• Ability to stand for extended periods
• Ability to lift at least 30lbs

Why Join CAC?

At CAC, you’ll be part of more than just a workplace. You’ll join a team of people doing meaningful work together.

We offer:

• The opportunity to make a real difference every day
• A mission-driven, supportive team culture
• Growth and development opportunities
• Competitive benefits package
• A workplace where your work directly impacts animals and the community

Compensation & Benefits

• Pay: Minimum pay of $16.83 after a successful 90 day training period. $15.75 during the training period.
• Retirement plan with employer match
• Health, Dental, and Vision Insurance
• Paid Time Off
• Professional Development Assistance
• Life Insurance

Working Conditions / Physical Requirements

Physical Demands:

• While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk, and hear. The employee is occasionally required to use hands to finger, handle, or operate objects, controls, or tools listed above; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
• The employee must occasionally lift and/or move more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
• Ability to lift at least 30lbs

Work Environment:

• While performing the duties of this job, the employee occasionally works near moving mechanical parts; in high, precarious places; and is occasionally exposed to wet and/or humid conditions.
• The noise level in the work environment is usually low.
• Exposure to unvetted animals is frequent