Impactful Financial Aid & Eligibility Specialist

Engineering Design Systems, Inc; Katy (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Engineering Design Systems, Inc in Katy, TX is seeking a Financial Aid and Eligibility Specialist to provide exceptional customer service to applicants seeking financial aid assistance. The role involves processing applications, determining eligibility, and maintaining relationships...

The ideal candidate will have a bachelor’s degree or equivalent experience, at least three years in customer service, and strong attention to detail. EDSI values creativity and team-oriented individuals.

Qualifications

• 3+ years of work experience in eligibility and/or customer service.
• Knowledge of labor market information and financial aid for training programs.
• Ability to work under pressure and meet tight deadlines.

Responsibilities

• Assist applicants with financial aid applications and documents.
• Determine customer eligibility for financial aid.
• Maintain relationships with business partners for seamless service.

Skills

Customer service skills

Attention to detail

Problem-solving

Education

Bachelor’s degree or equivalent experience

Job description

Engineering Design Systems, Inc in Katy, TX is seeking a Financial Aid and Eligibility Specialist to provide exceptional customer service to applicants seeking financial aid assistance. The role involves processing applications, determining eligibility, and maintaining relationships...

The ideal candidate will have a bachelor’s degree or equivalent experience, at least three years in customer service, and strong attention to detail. EDSI values creativity and team-oriented individuals.