Impactful Field Support & Loans Specialist

Loansbyworld; Burleson (TX); On-site; USD 42,981,120 - 57,308,160; Full time

Job summary

World Finance is seeking a Field Support Specialist in Burleson, TX. You will assist with loan applications, handle customer inquiries, and support loan servicing both in office and by phone.

The role requires high school diploma, valid license, reliable transportation, and strong communication. You will balance daily cash, prepare documents, and may travel locally as business needs dictate.

Qualifications

• High school diploma or equivalent required, college preferred.
• Must have reliable transportation and valid driver’s license.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment and multitask.

Responsibilities

• Assist loan applications, call flows, and related processes in Field Support.
• Provide customer service by phone and in office for questions and product info.
• Process payments, service loans, and post updates to borrower records.
• Prepare loan documents, conduct closings, and balance cash drawer daily.
• Occasional local travel and training participation as required.

Skills

Customer service

Phone support

Cash handling

Account servicing

Education

High school diploma

Tools

Microsoft Office

Job description

World Finance is seeking a Field Support Specialist in Burleson, TX. You will assist with loan applications, handle customer inquiries, and support loan servicing both in office and by phone.

The role requires high school diploma, valid license, reliable transportation, and strong communication. You will balance daily cash, prepare documents, and may travel locally as business needs dictate.