Field Support Specialist - Loans, Service & Deposits

Loansbyworld; Lexington (KY); On-site; USD 42,981,120 - 57,308,160; Full time

Job summary

World Finance in Lexington, KY is seeking a Field Support Specialist to assist loan applications, process approvals/denials, and support branch operations. You will provide excellent customer service to customers in person and on the phone, helping them with questions, concerns, and product availability.

The role requires reliable transportation, a valid driver's license, a high school diploma (college degree preferred), and basic computer skills.

Qualifications

• High school diploma or equivalent.
• Strong communication and customer service skills.
• Basic computer skills and familiarity with office software.
• Must have reliable transportation and a valid driver’s license.

Responsibilities

• Assist loan applications and processing for approvals/denials.
• Provide excellent customer service in person and by phone.
• Update borrower records and service loans (renewal, referrals, etc.).
• Balance cash drawer daily and prepare daily deposits.
• Transport operating cash and deposits to the bank per policy.
• Maintain an organized, professional office and support branch operations.

Skills

Customer service

Communication

Multitasking

Teamwork

Computer skills

Education

High school diploma

College degree preferred

Job description

World Finance in Lexington, KY is seeking a Field Support Specialist to assist loan applications, process approvals/denials, and support branch operations. You will provide excellent customer service to customers in person and on the phone, helping them with questions, concerns, and product availability.

The role requires reliable transportation, a valid driver's license, a high school diploma (college degree preferred), and basic computer skills.