Impactful Field-Based Medicaid Care Manager

CareCollab; New York (NY); On-site; USD 32,000 - 37,000; Full time

Job summary

CareCollab is a Medicaid care management organization serving New York City's diverse communities, including Westchester and Nassau County. This field-heavy role focuses on intensive care coordination for high-acuity members, with a strong emphasis on person-centered planning and timely documentation.

You will collaborate with interdisciplinary teams, travel throughout the community, and support chronic disease management, wellness education, and self-advocacy.

Qualifications

• Case management or care coordination experience is strongly preferred.
• Field-based or community work experience is a plus.
• Comfort working with high-acuity, complex populations.
• Excellent documentation, time management and organizational skills.

Responsibilities

• Manage a caseload of Medicaid members requiring intensive care coordination.
• Develop and maintain person-centered care and crisis plans.
• Coordinate services including primary care, mental health, substance use, housing, and benefits.
• Conduct regular field visits in homes, hospitals, shelters, and community settings.
• Respond to real-time alerts and manage care transitions.
• Collaborate with interdisciplinary teams and external providers.
• Document all member interactions accurately and timely in the EHR.
• Support chronic disease management, wellness education, and self-advocacy.
• Participate in team huddles, case conferences, and quality improvement efforts.

Skills

Case management

Field-based work

Documentation

Time management

Organizational skills

Independent work

Microsoft Office

Travel willingness

Bilingual Spanish/English

Education

Associate’s degree with 3+ years of relevant experience

Bachelor’s degree in human services field with at least 1 year of relevant experience

Tools

EHRs

Microsoft Office

Job description

CareCollab is a Medicaid care management organization serving New York City's diverse communities, including Westchester and Nassau County. This field-heavy role focuses on intensive care coordination for high-acuity members, with a strong emphasis on person-centered planning and timely documentation.

You will collaborate with interdisciplinary teams, travel throughout the community, and support chronic disease management, wellness education, and self-advocacy.