Impactful Field-Based Behavioral Health Case Manager

Optum; Milwaukee (WI); On-site; USD 60,000 - 107,000; Full time

Benefits offered by this job

Sign-on bonus

Benefits package

Job summary

Optum Home & Community Care, part of the Optum family, seeks a Behavioral Health Case Manager in Milwaukee, WI. This field-based role focuses on coordinating care for members in their homes, supporting Medicaid/Medicare transitions, and ensuring appropriate behavioral health services.

Responsibilities include home/home-visit assessments, collaborating with the interdisciplinary team, and guiding patients through treatment plans while addressing social determinants of health.

Qualifications

• Master's Degree in Social Work
• 2+ years of experience in a healthcare setting
• 1+ years of clinical or case management experience
• Experience with screening and assessment of behavioral health and/or substance use disorders
• Driver's License and access to reliable transportation

Responsibilities

• Conduct patient assessments in the home or via telephone to evaluate and determine the appropriate level of behavioral health care.
• Coordinate outpatient requests for treatment with providers.
• Determine if additional clinical treatment sessions are needed.
• Manage behavioral health cases throughout the entire treatment plan.
• Administer benefits and review treatment plans in collaboration with the interdisciplinary care team.
• Assist in coordinating Medicaid/Medicare benefits and transitions between various areas of care.
• Communicate with members who have complex medical needs and may face challenges in communication.
• Identify ways to add value to treatment plans and consult with facility staff or outpatient care providers on those ideas.
• Focus on whole person care model for psychiatric and chemical dependency patients.
• Build relationships and work with a variety of populations within the community.

Skills

Healthcare experience

Case management

Assessment & screening

Education

Master's Degree in Social Work

Licensed Master Social Worker (LMSW/LCSW) or equivalent licensure

Tools

MS Word

Excel

Outlook

Job description

Optum Home & Community Care, part of the Optum family, seeks a Behavioral Health Case Manager in Milwaukee, WI. This field-based role focuses on coordinating care for members in their homes, supporting Medicaid/Medicare transitions, and ensuring appropriate behavioral health services.

Responsibilities include home/home-visit assessments, collaborating with the interdisciplinary team, and guiding patients through treatment plans while addressing social determinants of health.