Remote Behavioral Health Case Manager – Telephonic

UnitedHealth Group; Spokane (WA); Remote; USD 60,000 - 107,000; Full time

Job summary

UnitedHealth Group, via Optum Care at Home, is seeking a Behavioral Health Case Manager to coordinate services for Dual Special Needs Plan members in Washington and Colorado. This role operates telephonically, linking behavioral health with medical and social supports to improve whole-person health.

You will assess needs, develop care plans, coordinate with providers, and guide members through care transitions while leveraging Medicaid/Medicare benefits.

Qualifications

• Master's degree in social work or related behavioral health field.
• Active Washington behavioral health licensure, such as LICSW, LCSW, LMSW, or an equivalent license.
• 2+ years in a healthcare setting.
• 1+ years of clinical or case management experience.
• Experience with Medicaid LTSS or related programs.

Responsibilities

• Conduct telephonic behavioral health assessments.
• Develop and manage individualized care plans for high-risk members.
• Coordinate behavioral health, medical, substance use, and community services.
• Educate members about Medicaid and Medicare benefits.
• Document assessments and care plans in electronic systems.

Skills

Behavioral health

Case management

Telephonic support

Healthcare setting

Education

Master's degree in social work

Washington LICSW/LCSW/LMSW licensure

Job description

UnitedHealth Group, via Optum Care at Home, is seeking a Behavioral Health Case Manager to coordinate services for Dual Special Needs Plan members in Washington and Colorado. This role operates telephonically, linking behavioral health with medical and social supports to improve whole-person health.

You will assess needs, develop care plans, coordinate with providers, and guide members through care transitions while leveraging Medicaid/Medicare benefits.