Impactful Emergency Communications Dispatcher

Regional 911 Intake Solutions; Howard (PA); On-site; USD 42,000 - 64,000; Full time

Job summary

Regional 911 Intake Solutions in Howard, PA, seeks Police Dispatcher candidates to support law enforcement operations by handling emergency and nonemergency calls, logging details, and dispatching officers. The role may involve night, weekend, and holiday shifts to meet staffing needs.

Candidates should have a high school diploma or equivalent and strong typing; prior dispatch experience or certifications are a plus. Access to records systems and security training may be required.

Qualifications

• High school diploma or equivalent required.
• Typing accuracy and clear radio communication required.
• Experience in police dispatch or related certifications preferred.
• Ability to learn jurisdiction geography and operate CJIS systems.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Listening

Multitasking

Dispatch aptitude

Education

High school diploma or equivalent

Tools

Records system access

Job description

Regional 911 Intake Solutions in Howard, PA, seeks Police Dispatcher candidates to support law enforcement operations by handling emergency and nonemergency calls, logging details, and dispatching officers. The role may involve night, weekend, and holiday shifts to meet staffing needs.

Candidates should have a high school diploma or equivalent and strong typing; prior dispatch experience or certifications are a plus. Access to records systems and security training may be required.