Emergency Police Dispatcher — Critical 24/7 Communications

Regional 911 Intake Solutions; Pineville (PA); On-site; USD 42,000 - 66,000; Full time

Job summary

Regional 911 Intake Solutions in Pineville, PA is seeking Police Dispatchers to support law enforcement operations by taking calls and coordinating with officers. The role may involve telephone call taking, radio dispatch, and records-system duties as assigned.

Dispatchers ensure accurate locations and timely updates, monitor radio traffic, and coordinate with neighboring agencies. A high school diploma is commonly required, with on-the-job training and potential certifications.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Candidates may need police dispatch experience or applicable certifications.
• Ability to type accurately, understand spoken information, and communicate clearly by radio.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information
• Complete authorized records inquiries after training

Skills

Typing accuracy

Radio communications

Clear verbal communication

Multitasking

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Pineville, PA is seeking Police Dispatchers to support law enforcement operations by taking calls and coordinating with officers. The role may involve telephone call taking, radio dispatch, and records-system duties as assigned.

Dispatchers ensure accurate locations and timely updates, monitor radio traffic, and coordinate with neighboring agencies. A high school diploma is commonly required, with on-the-job training and potential certifications.