Impactful Eligibility Specialist – SNAP & TANF

State-of-South-Carolina; South Carolina; On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Long Term Disability

Life Insurance

Vacation Leave 15 days

Sick Leave 15 days

Holidays 13

Parental Leave

State Retirement Plan

Deferred Compensation

Job summary

South Carolina Department of Social Services is seeking an ES Eligibility Specialist to administer SNAP, TANF, ESAP and SCCAP programs in the Economic Services Division. You will conduct 15 quality interviews daily and process applications and recertifications to determine eligibility and authorize benefits.

Responsibilities include maintaining case records, documenting client activity, protecting PII, and participating in required trainings and hearings as needed.

Qualifications

• High School Diploma and relevant program experience in clerical administration, social work, correctional administration, and general business administration.
• Associate Degree or higher may be submitted for the required program experience.
• Must possess a valid driver's license and have access to and be able to operate a motor vehicle.
• If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

Responsibilities

• The ES Eligibility Specialist provides services in accordance with federal and state laws and regulations and agency policies and procedures, performing general work duties related to the administration of SNAP (Supplemental Nutrition Assistance Program) includes ESAP (Elderly Simplified Application Project) and SCCAP (South Carolina Combined Application Project), and TANF (Temporary Assistance for Needy Families) programs in the Economic Services Division in the county office to help restore or improve customer financial stability.
• Conduct a minimum of 15 quality interviews per day to include both phone and/or face-to-face interviews for SNAP, TANF, and ESAP applications and SNAP and/or TANF renewals.
• Processes all SNAP, TANF, ESAP, and SCCAP applications and/or recertification's by determining eligibility and authorizing benefits if applicable.
• Maintains case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in a confidential, timely and accurate manner. Documents client work participation activities in agency designated system. Enters timely documentation in SCOSA of events/activities that may affect clients continued eligibility for benefits.
• Identifies and documents over payments and makes at least three (3) possible claims referrals to the Benefit Integrity Unit; prepares supporting documents for Fair Hearings and attends hearings as directed.
• Participates in all Economic Services required trainings and supervisory and/or staff meetings as required.
• Ensures personal identifying information (PII) is properly used, accessed, gathered, shared, and disposed. Protects the agency networks and applications by safeguarding systems, equipment, and data.
• Performs Red Cross shelter duty or other emergency shelter duty/services as directed.
• Performs other related duties as required.

Education

High School Diploma

Associate Degree or higher

Job description

South Carolina Department of Social Services is seeking an ES Eligibility Specialist to administer SNAP, TANF, ESAP and SCCAP programs in the Economic Services Division. You will conduct 15 quality interviews daily and process applications and recertifications to determine eligibility and authorize benefits.

Responsibilities include maintaining case records, documenting client activity, protecting PII, and participating in required trainings and hearings as needed.