Impactful Eligibility Specialist III

City of New York; New York (NY); Vor Ort; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

The City of New York, Department of Social Services, is seeking Eligibility Specialist III to work with Domestic Violence Services and related units to determine financial eligibility and issue benefits. The role emphasizes interviewing, counseling, and timely processing of cases across multiple work locations in New York City.

Responsibilities include managing a caseload, ensuring compliance, and coordinating with partner agencies.

Qualifikationen

• Completion of 30 semester credits at an accredited college or university.
• A four-year high school diploma or its educational equivalent and one year of full-time satisfactory experience in interviewing, eligibility determination, or related social services.
• A combination of education and/or experience equivalent to the above, with college credits substituting for experience as allowed.

Aufgaben

• Inform participants about time-limited benefits and program objectives.
• Conduct thorough interviews to determine continued financial eligibility and benefits per guidelines.
• Provide information about transitional benefits to promote employment and independence.
• Identify and provide special emergency needs promptly.
• Authorize changes in assistance and budgets and prepare required forms.
• Maintain a caseload with scheduling, paperwork, and meetings.
• Complete Fair Hearing/Aid to Continue compliance documentation.
• Complete agency forms for benefit issuance and participant notification.
• Make referrals and schedule appointments.

Ausbildung

30 semester credits

High school diploma or equivalent

Experience in eligibility or social services

Jobbeschreibung

The City of New York, Department of Social Services, is seeking Eligibility Specialist III to work with Domestic Violence Services and related units to determine financial eligibility and issue benefits. The role emphasizes interviewing, counseling, and timely processing of cases across multiple work locations in New York City.

Responsibilities include managing a caseload, ensuring compliance, and coordinating with partner agencies.