Impactful Direct Support Manager

Mosaic; Oakdale (CT); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive Pay

Health Insurance

Professional & Personal Development

Tuition Reimbursement

Paid Time Off (you earn it from day 1)

Job summary

Mosaic in Connecticut is seeking a Direct Support Manager to coordinate our Residential and Day Services programs. You will supervise staff, implement program plans, schedule activities for individuals served, and ensure compliance with regulatory standards.

You’ll lead with empathy, train team members in supportive interactions, manage on-call emergencies, and maintain meticulous files and budgets. This role emphasizes person-centered care and strong teamwork.

Qualifications

• Bachelor's Degree in Psychology, Special Education or related field.
• Minimum of three years related work experience, with one year of supervisory/management experience.
• CPR and First Aid certification required, DDS medication certification may be needed.

Responsibilities

• Provide guidance and training to direct support team for compassionate, therapeutic interactions.
• Oversee residential facility and vehicle maintenance, ensuring regulatory and accreditation compliance.
• Coordinate staff scheduling, program plans, and activities for individuals served.
• Offer on-call guidance during emergencies and manage petty cash and purchases.
• Maintain medical, social and programmatic files with accurate documentation.

Skills

Leadership

Team coordination

Communication

Problem-solving

Education

Bachelor's Degree in Psychology

Bachelor's Degree in Special Education

Job description

Mosaic in Connecticut is seeking a Direct Support Manager to coordinate our Residential and Day Services programs. You will supervise staff, implement program plans, schedule activities for individuals served, and ensure compliance with regulatory standards.

You’ll lead with empathy, train team members in supportive interactions, manage on-call emergencies, and maintain meticulous files and budgets. This role emphasizes person-centered care and strong teamwork.