Impactful Data Analyst & Aftercare Coordinator

The Salvation Army Intermountain Div; Denver (CO); On-site; USD 62,000 - 65,000; Full time

Job summary

The Harbor Light Center is seeking a Data-Analyst & Aftercare Coordinator in Denver, CO to develop, track, and improve program outcomes with a focus on aftercare, alumni engagement, and data integrity.

The role reports to the Program Director and requires managing HMIS/WellSky, creating monthly/quarterly reports, and coordinating a robust aftercare program up to one year post-discharge.

Qualifications

• Bachelor’s degree in Human Services, Social Work, Counseling, Public Health, Data Analytics, or related field.
• In lieu of a degree, 5 years' experience in recovery or behavioral health settings may be accepted.
• Master’s degree in a related field is a plus.
• Experience with data collection, tracking, and outcome reporting (HMIS experience strongly preferred).
• Ability to build rapport with residents, alumni, and community partners.

Responsibilities

• Develop systems to collect, analyze, and report program data (housing stability, sobriety milestones, employment, aftercare participation, recidivism rates).
• Identify gaps, trends, and areas of concern in program outcomes, and collaborate with leadership to propose solutions.
• Maintain accurate, timely, and detailed outcome records for all active and alumni participants, including VA required data.
• Manage outcome tracking platforms such as HMIS, WellSky, and other internal databases; ensure data integrity and compliance.
• Produce monthly and quarterly program outcome reports for leadership, grant requirements, fundraising use, and quality-improvement initiatives.
• Maintain the entire program census, including reports required by the VA, other grants, and internal stakeholders.
• Provide backup HMIS support to the Intake Coordinator and ensure seamless transition from intake through discharge and aftercare.
• Work with the Program Director and Program Manager to develop a robust aftercare program that supports graduates up to one-year post-discharge.
• Implement a structured follow-up schedule (30, 60, 90 days, 6 months, 12 months) to assess stability, identify relapse risks, and connect alumni to ongoing resources.
• Maintain consistent contact with graduates to increase success rates, using progressive engagement strategies.
• Organize quarterly alumni events, peer-support gatherings, and community-building opportunities.
• Track participation in aftercare services and evaluate the effectiveness of engagement strategies.
• Manage a small caseload of graduates for ongoing support and follow-up.

Skills

Data analysis

Data management

Program evaluation

Communication

Organizational skills

Education

Bachelor’s degree in Human Services / related field

Master’s degree (plus)

Tools

HMIS

WellSky

Job description

The Harbor Light Center is seeking a Data-Analyst & Aftercare Coordinator in Denver, CO to develop, track, and improve program outcomes with a focus on aftercare, alumni engagement, and data integrity.

The role reports to the Program Director and requires managing HMIS/WellSky, creating monthly/quarterly reports, and coordinating a robust aftercare program up to one year post-discharge.