Impactful Construction Admin & Project Coordinator

Pye-Barker, formerly Acadiana Security Plus; Tallahassee (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Excellent pay

Medical insurance

Dental insurance

Vision insurance

Company paid life insurance

Company paid short-term disability

401K with employer match

Paid vacation and holidays

Training and career development

Company vehicle (if job applicable)

Ownership plan eligibility

Job summary

Pye-Barker Fire & Safety in Tallahassee, FL, is seeking an administrator to organize, schedule, and manage field technicians' work flow. You will monitor daily schedules and coordinate with managers, office staff, sales staff, technicians, contractors, and customers to ensure smooth, profitable projects from start to finish.

The role requires 2+ years in construction administration, strong Microsoft Office skills, and excellent communication and problem-solving abilities.

Qualifications

• Previous experience in construction administration, project coordination, service operations, or a related construction industry is required.
• The ideal candidate should have a minimum of two years in a construction administration role.
• Knowledge of pay applications, AIA billing, invoicing, lien waivers, change orders, and project documentation is highly recommended.
• Previous administrative experience preferred
• Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel
• Excellent customer service and problem-solving skills
• High-quality organizational skills
• The ability to work well under deadlines and to multitask
• The ability to build relationships and coalitions within the community
• Excellent verbal and written communication skills
• Excellent critical thinking and problem-solving skills

Responsibilities

• Schedule appointments for clients, answer phones and track clients’ service records
• Coordinate and manage assigned jobs, including retrofits, installations, large repair projects, and other project-based work from start to completion
• Serve as the primary administrative liaison between project managers, technicians, customers, vendors, and general contractors
• Prepare, track, and submit project documentation including contracts, purchase orders, change orders, closeout documents, and customer-required paperwork
• Manage project billing process, including invoice preparation, pay application support, collection of supporting documentation, and tracking payment status
• Ensure all project documents are maintained in accordance with company standards and customer requirements
• Assess the needs of clients and connect them with the correct provider
• Create and maintain a directory of providers and resources
• Create and maintain a database of clients and client needs
• Bill completed service SRs for local accounts.
• Order any materials needed for the required service.
• Interact with clients who are not satisfied, putting service and communication techniques into practice and resolving any conflicts professionally
• Evaluate the quality of all services and identify areas that need improvements
• Ensure each client is given the necessary services and follow up to fill ongoing service needs
• Maintain good relationships with providers and clients to keep customer base
• Monitor the services being provided and stay up to date on any services being introduced or discontinued
• Expand the list of resources and providers to assure there are no gaps in services
• Answer telephones and respond to email inquiries in the office
• Perform other duties assigned by management.

Skills

Customer service

Problem solving

Organization

Communication

Multitasking

Attention to detail

Tools

Microsoft Word

Microsoft Excel

Job description

Pye-Barker Fire & Safety in Tallahassee, FL, is seeking an administrator to organize, schedule, and manage field technicians' work flow. You will monitor daily schedules and coordinate with managers, office staff, sales staff, technicians, contractors, and customers to ensure smooth, profitable projects from start to finish.

The role requires 2+ years in construction administration, strong Microsoft Office skills, and excellent communication and problem-solving abilities.