Fire & Safety Scheduling Specialist

Pye-Barker, formerly Acadiana Security Plus; Cheyenne (WY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Excellent pay

Medical, dental, vision

Company paid life insurance

Company paid short-term disability

401K with employer match

Paid vacation and company holidays

Training and Career Development

Company vehicle (if job applicable)

ALL In Ownership Plan eligibility

Job summary

Pye-Barker Fire & Safety is seeking a Schedule Coordinator to coordinate customer service requests and adjust daily schedules to ensure timely, profitable projects from start to finish.

The role requires collaboration with service managers, office staff, sales, technicians, contractors, and customers. Preferred education includes an associate's or bachelor's degree in business administration and at least two years in a similar role.

Qualifications

• High school diploma or GED required.
• Associate's or bachelor's degree preferred in business administration or related field.
• At least two years of experience in scheduling or a similar role.
• Proficiency in scheduling software.
• Excellent written and verbal communication.
• Strong organizational skills and attention to detail.

Responsibilities

• Serve as main liaison for service manager, customers, and field technicians.
• Answer scheduling queries via email and phone.
• Reschedule or cancel meetings promptly.
• Work under pressure with tight deadlines and adapt to change.
• Coordinate technicians, general contractors, property management, and outside vendors as needed.
• Schedule with customers and multiple teams of technicians for emergency services and scheduled repair jobs.
• Maintain all required documentation accurately and efficiently.
• Ensure customer information complies with reporting standards.
• Perform other duties as assigned.

Skills

Scheduling software

Communication

Organization

Customer service

Attention to detail

Education

High school diploma or GED

Associate's degree in business administration or related field

Bachelor's degree in business administration or related field

Job description

Pye-Barker Fire & Safety is seeking a Schedule Coordinator to coordinate customer service requests and adjust daily schedules to ensure timely, profitable projects from start to finish.

The role requires collaboration with service managers, office staff, sales, technicians, contractors, and customers. Preferred education includes an associate's or bachelor's degree in business administration and at least two years in a similar role.