Field Services Scheduler & Client Care Coordinator

Pye-Barker Fire & Safety; Fremont (CA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Excellent pay

Medical insurance

Dental insurance

Vision insurance

401K with employer match

Paid vacation and company holidays

Training and Career Development

Company vehicle (if job applicable)

Ownership plan

Job summary

Pye-Barker Fire & Safety in Fremont, CA, is seeking a detail-oriented administrator to organize and schedule field technician activities. You will monitor daily schedules, coordinate with managers, sales, and clients, and ensure smooth, profitable projects from start to finish.

The role requires 1–3 years of industry or customer service experience, strong Microsoft Office skills, and excellent communication. Competitive pay and benefits are offered.

Qualifications

• 1-3 years of industry experience or related customer service experience required.
• Previous administrative experience preferred.
• Proficient skills in Microsoft Office, including Word and Excel.
• Excellent customer service and problem-solving skills.
• High quality organizational skills.
• Ability to work well under deadlines and multitask.
• Ability to build relationships within the community.
• Excellent verbal and written communication skills.
• Excellent critical thinking and problem-solving skills.

Responsibilities

• Schedule appointments for clients and answer phones.
• Track clients’ service records and assess client needs.
• Create and maintain a directory of providers and resources.
• Create and maintain a database of clients and needs.
• Bill completed service SRs for local accounts.
• Order materials needed for required service.
• Interact with unsatisfied clients to resolve issues professionally.

Skills

Customer service

Organizational skills

Communication skills

Multitasking

Problem solving

Tools

Microsoft Word

Microsoft Excel

Microsoft Office

Job description

Pye-Barker Fire & Safety in Fremont, CA, is seeking a detail-oriented administrator to organize and schedule field technician activities. You will monitor daily schedules, coordinate with managers, sales, and clients, and ensure smooth, profitable projects from start to finish.

The role requires 1–3 years of industry or customer service experience, strong Microsoft Office skills, and excellent communication. Competitive pay and benefits are offered.