Impactful Community Engagement Case Manager

The Arc Fresno/Madera Counties; Fresno (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

The Arc Fresno/Madera Counties in Fresno, CA, seeks a Case Manager of Community Engagement to provide case management, counseling, intervention, and ISP implementation to help individuals develop and maintain independent living skills as outlined in their ISP.

The role requires an Associate's degree and 1–2 years of related experience; you will coordinate services, document activities, and ensure compliance with Arc standards in a fast-paced community setting.

Qualifications

• Associate's degree plus 1–2 years related experience or equivalent.
• Ability to read, analyze, and interpret business materials and regulations.
• Strong mathematical skills: basic arithmetic, rates, ratios.
• Ability to define problems, collect data, and draw valid conclusions.
• Valid California driver’s license and auto insurance; First Aid/CPR preferred.
• Proficiency with Microsoft Office.

Responsibilities

• Coordinate services for caseloads and manage funding sources.
• Create and implement Individual Service Plans (ISPs).
• Complete required monthly, 30-day, and annual paperwork.
• Provide community engagement information and support.
• Monitor billing and ensure hours are within approved limits.
• Maintain accurate records and documentation.

Skills

Case management

Counseling

Documentation

Interpersonal communication

Education

Associate's degree

Experience in social services

Tools

Microsoft Office

Job description

The Arc Fresno/Madera Counties in Fresno, CA, seeks a Case Manager of Community Engagement to provide case management, counseling, intervention, and ISP implementation to help individuals develop and maintain independent living skills as outlined in their ISP.

The role requires an Associate's degree and 1–2 years of related experience; you will coordinate services, document activities, and ensure compliance with Arc standards in a fast-paced community setting.