Impactful Client Support Associate - Weekend Shifts

First Step Communities; North Highlands (CA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Dental insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Retirement plan

Vision insurance

Job summary

First Step Communities is seeking a Client Support Associate to monitor the campus and support clients experiencing homelessness. You will help direct guests to shelter spaces, assist with meals and services, and maintain safety day and night while building trust with clients.

This full-time, in-person role requires weekend availability and the ability to work outdoors in varying weather conditions while supporting a mission-driven team.

Qualifications

• Monitor and direct guests in all areas of the campus.
• Maintain sustained concentration and mental focus to perform essential job functions.
• Exercise sound judgment in time-sensitive or high-stress situations.
• Regulate emotions and maintain professional behavior with clients and colleagues.

Responsibilities

• Monitor and facilitate the transition of guests/clients from intake areas to shelter/cabins.
• Maintain safety watch day and night (per shift).
• Lead conflict resolution when issues arise.
• Assist guests/clients as needed and help them access resources.

Job description

First Step Communities is seeking a Client Support Associate to monitor the campus and support clients experiencing homelessness. You will help direct guests to shelter spaces, assist with meals and services, and maintain safety day and night while building trust with clients.

This full-time, in-person role requires weekend availability and the ability to work outdoors in varying weather conditions while supporting a mission-driven team.