Impactful Claims Operations Specialist II | Hybrid

Summit Consulting; Richfield Township (OH); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Wellness plans

Parental leave

Tuition reimbursement

Paid time off and holidays

401(k) with company match

Employee stock purchase plan

Commuter benefits

Job summary

National Interstate Insurance Company is seeking a Claims Operations Associate to join our Richfield, OH team. The role requires processing and organizing claim files for basic claims across lines, with the ability to handle moderately complex claims and address coverage questions.

Ideal candidates bring at least 3 years in claim operations or customer service, strong analytical and communication skills, and knowledge of applicable insurance policies.

Qualifications

• High School Diploma required; Associate degree preferred.
• Minimum 3 years of experience in claim operations or customer service.
• Knowledge of local, state, and federal insurance policies.
• Strong analytical and organizational abilities; good communication skills.

Responsibilities

• Processes and organizes claim file information for basic claims for one or more lines.
• Handles moderately complex claims including questions about coverage or recovery potential.
• Assists in streamlining claims procedures to improve efficiency and reduce costs.
• Performs other duties as assigned.

Skills

Claim operations

Customer service

Data processing systems

Analytical thinking

Communication skills

Education

High School Diploma

Tools

Claim data processing systems

Job description

National Interstate Insurance Company is seeking a Claims Operations Associate to join our Richfield, OH team. The role requires processing and organizing claim files for basic claims across lines, with the ability to handle moderately complex claims and address coverage questions.

Ideal candidates bring at least 3 years in claim operations or customer service, strong analytical and communication skills, and knowledge of applicable insurance policies.