Hybrid Claims Processing Specialist II (Richfield)

Great American Insurance Group; Town of Richfield (WI); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive benefits

Medical dental vision coverage

Wellness programs

Parental leave

Adoption assistance

Tuition reimbursement

Paid time off

Paid holidays

401(k) with company match

Employee stock purchase plan

Commuter benefits

Job summary

National Interstate Insurance Company is seeking a Claims Operations Associate to join the team in Richfield, OH on a hybrid schedule. The role focuses on processing and organizing claim file information for basic to moderately complex claims across one or more lines.

You will work on improving efficiency, handle claims with coverage questions or recovery potential, and support day-to-day operations in a fast-paced environment.

Qualifications

• Education: High School Diploma (Associate degree preferred).
• Hours: 9-6 M-F.
• Experience: Typically 3+ years in claim operations or customer service.
• Scope: Knowledge of local, state, and federal insurance policies.
• Analytical and organizational abilities with prioritization.
• Working knowledge of claim data processing systems.
• Excellent interpersonal and communication skills.

Responsibilities

• Processes and organizes claim file information for basic to moderately complex claims.
• Handles moderately complex claims including coverage questions or recovery potential.
• Identifies opportunities to streamline claims procedures, enhance efficiency, and reduce costs.
• Performs other duties as assigned.

Skills

Analytical skills

Organizational abilities

Interpersonal communication

Claim data processing systems

Education

High School Diploma

Associate degree preferred

Tools

Claim processing systems

Job description

National Interstate Insurance Company is seeking a Claims Operations Associate to join the team in Richfield, OH on a hybrid schedule. The role focuses on processing and organizing claim file information for basic to moderately complex claims across one or more lines.

You will work on improving efficiency, handle claims with coverage questions or recovery potential, and support day-to-day operations in a fast-paced environment.