Claims Processing Specialist II — Hybrid (Richfield)

Vanliner Insurance Company; Richfield Township (OH); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Wellness plans

Parental leave

Tuition reimbursement

Paid Time Off

Paid holidays

401(k) with company match

Employee stock purchase plan

Commuter benefits

Job summary

National Interstate Insurance Company seeks a Claims Operations Associate in Richfield, OH for a hybrid schedule. The role handles basic to moderately complex claims, requiring solid organization and communication skills and at least 3 years in claim operations or customer service.

On-site four days a week with one remote day, core in-office days Tue–Thu. Strong knowledge of local, state, and federal insurance policies is valued along with analytical and data processing capabilities.

Qualifications

• Education: High School Diploma (Associate degree preferred).
• Hours: 9-6 M-F.
• Experience: Generally, a minimum of 3 years of experience in claim operations or customer service.
• Scope of Job/Qualifications: Develops knowledge of local, state, and federal insurance-related policies. Strong analytical and organizational abilities. Working knowledge of claim data processing systems. Excellent interpersonal and communication skills.

Responsibilities

• Processes and organizes claim file information for basic claims for one or more lines.
• Handles moderately complex claims including claims with coverage questions or recovery potential.
• Assists in identifying opportunities to streamline claims procedures, enhance efficiency, and reduce costs.
• Performs other duties as assigned.

Skills

Analytical skills

Interpersonal communication

Organizational skills

Attention to detail

Education

High School Diploma

Associate degree preferred

Tools

Claims data processing systems

Job description

National Interstate Insurance Company seeks a Claims Operations Associate in Richfield, OH for a hybrid schedule. The role handles basic to moderately complex claims, requiring solid organization and communication skills and at least 3 years in claim operations or customer service.

On-site four days a week with one remote day, core in-office days Tue–Thu. Strong knowledge of local, state, and federal insurance policies is valued along with analytical and data processing capabilities.