Impactful Child Welfare Support Specialist

Children's Wisconsin; Milwaukee, Northern (WI, KY); Hybrid; USD 42,000 - 58,000; Full time

Job summary

Children's Wisconsin is seeking a case aide to support Child Welfare Case Managers and families in Milwaukee County. The role involves assisting with casework, interacting with clients and caregivers, and helping maintain program operations.

Requirements include a high school diploma or GED/HSED, and preferred associate degree in Human Services. Strong communication and driver’s license are essential in this on-site role.

Qualifications

• High School graduate or GED/HSED required.
• Associate degree in Human Services preferred.
• Experience working with diverse ethnic, cultural and socioeconomic backgrounds strongly preferred.
• Strong communication skills to interact with staff, vendors and the community; and solid customer service skills required.
• Ability to work within deadlines on a consistent basis; and maintain accurate, current case record documentation.
• Ability to establish and maintain effective working relationships within the agency, partner agencies, others social service agencies, courts, schools, public officials, professionals and the community.
• Ability to provide supervision to children aged newborn to 17 years old.
• Valid driver’s license for State of Wisconsin required.
• Two plus years' experience in providing support services preferred.

Responsibilities

• Provide case aide assistance and support to Child Welfare Case Managers and leaders, clients and caregivers.
• Support operations of the Child Welfare Program.
• Maintain accurate, current case record documentation.

Skills

Strong communication

Customer service

Team collaboration

Deadline management

Accurate record keeping

Diversity sensitivity

Valid driver's license

Experience in child welfare support

Education

High School diploma or GED/HSED

Associate degree in Human Services preferred

Tools

eWiSACWIS

Job description

Children's Wisconsin is seeking a case aide to support Child Welfare Case Managers and families in Milwaukee County. The role involves assisting with casework, interacting with clients and caregivers, and helping maintain program operations.

Requirements include a high school diploma or GED/HSED, and preferred associate degree in Human Services. Strong communication and driver’s license are essential in this on-site role.