Impactful Care Navigator & Case Manager

LaneHelp; Springfield (OR); On-site; USD 71,000 - 106,000; Full time

Job summary

PacificSource is seeking a Clinician Care Manager to drive coordinated, high-value care for members. You will advocate for patients, assess needs, and facilitate plans across the care continuum, working with providers and payers to optimize outcomes.

The role requires an RN license (or equivalent), relevant discipline credentials and CCM certification within two years. Travel is limited and the position emphasizes HIPAA-compliant privacy and quality improvement.

Qualifications

• Active, unrestricted RN license is required.
• Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), or Licensed Clinical Social Worker (LCSW) credential required.
• Certified Case Manager Certification (CCM) required at hire or within two years.

Responsibilities

• Facilitate client wellness and autonomy through advocacy, assessment, planning, communication and service facilitation.
• Collect and assess patient information to develop individualized care management plans.
• Coordinate care across providers to ensure safe, effective, client-centered services.

Skills

Adaptability

Building Customer Loyalty

Building Strategic Work Relationships

Building Trust

Continuous Improvement

Contributing to Team Success

Planning and Organizing

Work Standards

Collaboration

Communication

Problem Solving

Teamwork

Education

RN license

LPC / LMFT / LCSW credential

CCM Certification

Job description

PacificSource is seeking a Clinician Care Manager to drive coordinated, high-value care for members. You will advocate for patients, assess needs, and facilitate plans across the care continuum, working with providers and payers to optimize outcomes.

The role requires an RN license (or equivalent), relevant discipline credentials and CCM certification within two years. Travel is limited and the position emphasizes HIPAA-compliant privacy and quality improvement.