Impactful Behavioral Health Field Care Manager

Humana; Sterling Heights (MI); Hybrid; USD 65,000 - 89,000; Full time

Job summary

Humana is seeking a Field Care Manager, Behavioral Health 2 to assess member needs and guide families toward appropriate community and healthcare resources. You will work with the interdisciplinary care team to create and adjust care plans and coordinate services.

The role requires Michigan residency with travel to Wayne and Macomb counties, a BSW, active licensure (LBSW/LMSW/LCSW), and 2+ years of post-degree behavioral health care management experience.

Qualifications

• Bachelor’s degree in Social Work from an accredited institution.
• Active Michigan social work licensure in good standing (LLBSW/LBSW/LLMSW/LMSW/LCSW).
• 2+ years of post-degree clinical or care management experience in behavioral health, medical, or community-based setting.
• Experience with adult populations, chronic conditions, and disease management.
• Proficiency with EMR and healthcare software; strong keyboard/web navigation; MS Word/Outlook/Excel.

Responsibilities

• Manage a caseload and complete comprehensive assessments in home, community-based, or telephonic settings.
• Provide clinical support and guidance coordinating with ICT to support medically complex members.
• Develop and coordinate individualized care plans ensuring appropriate services.
• Identify barriers to care and advocate for optimal outcomes.
• Review and oversee medical attestations and ongoing clinical oversight.
• Ensure services are delivered in the least restrictive setting and adjust plans as needed.
• Collaborate with care team to modify Individual Care Plans for members and informal caregivers.

Skills

Communication skills

Interpersonal skills

Face-to-face assessments

Electronic Medical Records

Microsoft Word

Outlook

Excel

Driver’s license

Education

Bachelor’s degree in Social Work

Tools

Electronic medical records software

Job description

Humana is seeking a Field Care Manager, Behavioral Health 2 to assess member needs and guide families toward appropriate community and healthcare resources. You will work with the interdisciplinary care team to create and adjust care plans and coordinate services.

The role requires Michigan residency with travel to Wayne and Macomb counties, a BSW, active licensure (LBSW/LMSW/LCSW), and 2+ years of post-degree behavioral health care management experience.