Impactful Administrative Secretary — Legal Aid Office

Massachusetts Legal Assistance Corporation; Boston (MA); On-site; USD 54,000 - 85,000; Full time

Job summary

South Coastal Counties Legal Services, Inc. (SCCLS) in New Bedford seeks an Administrative Secretary to support daily office operations.

You will work closely with the Managing Attorney, handle front desk tasks, and ensure clients and visitors are greeted professionally and guided promptly. Responsibilities include coordinating mail, calls, appointments, maintaining files and docket control, managing supplies and equipment, and assisting staff onboarding.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Experience with housing, benefits, elder, family law, and consumer issues desirable.
• Fluency in a second language preferred (Spanish, Portuguese, or Cape Verdean Creole).

Responsibilities

• Provide direct support to the Managing Attorney.
• Coordinate front office workflow and distribute workload.
• Greet clients and gather information about their legal problems.
• Maintain client accounts and office files.
• Order and manage office supplies and equipment.
• Assist in onboarding and training of new staff.
• Open and close cases and maintain docket control.

Skills

Organizational skills

Multitasking

Client communication

Second language fluency

MS Office

Education

Bachelor’s degree or equivalent experience

Tools

Case management system

Office software tools

Job description

South Coastal Counties Legal Services, Inc. (SCCLS) in New Bedford seeks an Administrative Secretary to support daily office operations.

You will work closely with the Managing Attorney, handle front desk tasks, and ensure clients and visitors are greeted professionally and guided promptly. Responsibilities include coordinating mail, calls, appointments, maintaining files and docket control, managing supplies and equipment, and assisting staff onboarding.