Impactful Administrative Assistant for TotalCare Center - FDNY

Lion; New York (NY); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Vision Care Benefits

Life & Disability Insurance

401K Plan

Education Reimbursement Program

Company Events and More

Job summary

LION TotalCare in the Bronx, NY is seeking an Administrative Assistant to support the TotalCare Center Manager and serve as the frontline for the FDNY account. You'll coordinate schedules, prepare reports, manage records, and assist with daily operations to ensure timely PPE cleaning and shipping.

The position requires a High School Diploma or GED, 2+ years of admin or customer service experience, and strong Microsoft Office skills.

Qualifications

• High School Diploma or GED required.
• 2+ years of administrative/office coordination or customer service experience.
• Proficient in Microsoft Office Suite (Outlook, Excel, Word, Teams, PowerPoint).
• Strong organizational and time-management skills.
• Excellent written and verbal communication; ability to maintain confidentiality.

Responsibilities

• Provide admin support to the TotalCare Center Manager, including scheduling, reporting, document preparation, and coordination of daily office activities.
• Serve as a point of contact for FDNY personnel, customers, vendors, and visitors, providing professional and responsive customer service.
• Support the FDNY account by coordinating service requests, scheduling pickups and deliveries, maintaining records, and ensuring timely follow-up on inquiries.
• Prepare and analyze operational, customer, and performance reports to support account management objectives.
• Coordinate communications between customers, production staff, route drivers, and management to support efficient operations.
• Maintain filing systems, office supplies, invoices, and other records per company policies.
• Support site operations, onboarding, and process-improvement initiatives.
• Other duties as needed.

Skills

Organizational skills

Time management

Communication

Attention to detail

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

LION TotalCare in the Bronx, NY is seeking an Administrative Assistant to support the TotalCare Center Manager and serve as the frontline for the FDNY account. You'll coordinate schedules, prepare reports, manage records, and assist with daily operations to ensure timely PPE cleaning and shipping.

The position requires a High School Diploma or GED, 2+ years of admin or customer service experience, and strong Microsoft Office skills.