Impact Store Associate: Customer Service & Donations

GOODWILL INDUSTRIES OF NORTHEAST IOWA, INC.; Waterloo (IA); On-site; USD 25,000 - 30,000; Full time

Job summary

A community-focused nonprofit organization in Waterloo is seeking a dedicated team member to assist customers and manage donations. Responsibilities include greeting customers, sorting merchandise, operating the cash register, and ensuring a pleasant donation experience. Ideal candidates should have a high school diploma, effective communication skills, and the ability to lift fifty pounds. A positive attitude and flexible schedule are essential. This role supports our mission of providing quality service and maintaining the store’s appearance.

Qualifications

• Minimum of 2 years of any combination of military service, high school, or related full-time employment may substitute.
• Reliable transportation; ability to work a flexible schedule at multiple locations.
• Must be willing to obtain a forklift license if able.

Responsibilities

• Greets customers and ensures a good shopping experience.
• Sorts and grades donations and shipments in a timely manner.
• Operates cash register and handles transactions effectively.

Skills

Effective written and verbal communication skills

Ability to lift, push, or pull fifty pounds

Positive attitude

Education

High School Diploma or Equivalent

Job description

A community-focused nonprofit organization in Waterloo is seeking a dedicated team member to assist customers and manage donations. Responsibilities include greeting customers, sorting merchandise, operating the cash register, and ensuring a pleasant donation experience. Ideal candidates should have a high school diploma, effective communication skills, and the ability to lift fifty pounds. A positive attitude and flexible schedule are essential. This role supports our mission of providing quality service and maintaining the store’s appearance.