Cashier & Donations Specialist - Friendly Customer Service

GOODWILL INDUSTRIES OF NORTHEAST IOWA, INC.; Waterloo (IA); On-site; USD 16,000 - 23,000; Full time

Job summary

GOODWILL INDUSTRIES OF NORTHEAST IOWA, INC. in Waterloo, IA seeks a Sales Associate (Cashiers and Sorters) to assist customers, handle register transactions, receive donations, and sort/grade merchandise.

The role requires friendly service, multi-location flexibility, and physical ability to lift up to 50 pounds. Responsibilities include loading/unloading, stocking, and helping with truck loads while maintaining store cleanliness and safety.

Qualifications

• Must be at least 16 years old.
• Strong customer service and communication skills.
• Ability to lift up to 50 pounds with assistance.
• Flexible schedule including evenings, weekends and holidays.

Responsibilities

• Greet customers and provide excellent service.
• Sort and grade donations and merchandise for stocking.
• Operate cash register and ensure fast, friendly checkout.
• Assist donors with unloading items and maintain a positive donor experience.
• Maintain store and donation areas with cleanliness and safety.

Skills

Communication skills

Positive attitude

Flexible schedule

Lift up to 50 pounds

Reliability

Good judgment

Forklift license (if able)

Education

High school diploma or equivalent

Job description

GOODWILL INDUSTRIES OF NORTHEAST IOWA, INC. in Waterloo, IA seeks a Sales Associate (Cashiers and Sorters) to assist customers, handle register transactions, receive donations, and sort/grade merchandise.

The role requires friendly service, multi-location flexibility, and physical ability to lift up to 50 pounds. Responsibilities include loading/unloading, stocking, and helping with truck loads while maintaining store cleanliness and safety.